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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 35,609 reviews
  • Rated 5 out of 5 stars

    Xbox one controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift to go with the xbox system one I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving money with the bundle with the console purchase was huge.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works how you expect it to. We've had no problems with it so far. Other brands might look flashy, but never seem to hold up as long as a Microsoft controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed the extra handset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two controllers gives opportuniity to more games and more players

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Xbox One Wireless Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller as a Christmas gift last year and it is still working flawlessly. It was on sale was was a great value and a definite must add to the new Xbox one system which only comes with 1 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. Easy to handle. Love the white color.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Always good to get a new controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids beat the crap out of these controllers, and they do need replaced after some time. Still, the durability is definitely there, and I'll keep buying replacements as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Don't fix what ain't broken

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should--which shouldn't be anything worth writing about, but I've had issues with other models, which I've returned. Sad to see they aren't making this model anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Extra Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was purchased as an add-on for an existing XBox One X. After more than a year, all controllers are still working, even though a couple of them may have been thrown in a rage!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    best controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is rough on controllers! This one is a champ though! I normally end up buying him 4-6 remotes a year. Since buying him this one I havent had to buy another. If it ever does break, I am buying another!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jennifer,

      Thank you for sharing how well your son's new Xbox wireless controller is holding up. We're glad that he's enjoying it, and we hope he gets a lot of use out his Phantom Black Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great remote feel good in my hands.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, feels good in my hands, and love the color. I feel the response on the remote is amazing. For example my old remote when I turned it on took awhile to connect to my console but this one connects right away.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that your new Xbox Wireless Controller is a comfortable fit for your hands and connects quickly. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup in the classic color. Control response is what you expect from an Xbox controller. Battery life stinks so have some double AA handy!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this remote and the purple is so cool it’s deep purple. Very good product had no problems. I would buy this again for sure. Xbox you knocked it out of the park.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, nothing fancy about a controller but kids love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this during a Black Friday sale and it was well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was easy, delivery was quick..great price for bundle deal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grip

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra grip it hands for the hands easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2nd Controller for my Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price matched so that I didn’t have to travel to another store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks and performs perfect. Have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 4 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built controller. Especially love the color and finish of it

    I would recommend this to a friend