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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 35,609 reviews
  • Rated 5 out of 5 stars

    Free Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this free controller with Xbox one over thanksgiving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a present for my brother and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Choice Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox controller is so very choice. Good ergos, decent price point, super sweet see-thru colorway. Definitely looks like advanced alien technology. Works with native support on my Windows 10 PC too!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for weighing in on what a good choice your new Phantom Black Xbox wireless controller was. We're glad that you're enjoying its cool color design and Bluetooth support for Windows 10 PCs. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    It works. better than generic brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find OEM MS controllers these days. Had to use one of those clear, generic brand ones for a while. This MS one feels better and works better. A bit overpriced though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Great price and fast service. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than original...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the original Xbox one controller when released on 2013. I’m not sure if the Bluetooth connection improves lag but i notice that battery lasts longer and the headphone jack is a welcome addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my favorite controller I have ever owned!!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you play games with someone who’s has a bad controller? Well do I have a solution for you. Look no further this phantom white Xbox one controller will have them back in the game in no time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending the Phantom White Xbox wireless controller for anyone who needs a new controller. We're glad that it's been a great gift for you, and we hope you continue having a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    For the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system for my kids and they seem to really love it they have downloading it a lot of games and I paid for the yearly subscription so they love being online playing I would definitely recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    its blue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color blue. Cant get the chat to work on my wired headset that works with my Windows phone. I wish the buttons/letters were color coordinated. There are colored dots near the buttons as a guide. I'm new to Xbox, so this might not bother veterans. I thought this had turbo functionality, but I was wrong. I got this because I don't like the color white.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox rocks. Got this for Christmas to go with Xbox one x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the controller we have been waiting for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having bought an xbox one Unity bundle a ways back, I have been holding out on buying a controller. After seeing the update that included 3.5mm connector, I was hoping we would get a real update. With the release of the S model, we finally get one with new grips and bluetooth connectivity. Welcome to the future Microsoft! We have waited years for bluetooth enabled controllers on xbox, and we finally have them! Don't bother with the previous controller versions...buy this one (comes in a white box in the store FYI)!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox technology continues to improve. controller fits in your hand with hybrid D-pad and textured grip on the triggers. Very easy to pair up with console. GREAT JOB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition for 2 kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfect with our Xbox one. They kids don’t have to fight over controls now. Even got a charger to use so that we don’t have to go through batteries as fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A responsive controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for gaming on my laptop. The blue tooth connection was easy to establish and works well in Windows 10. You won't be disappointed with this controller used wired or wirelessly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your great experience with your gray and green Xbox wireless controller. We're glad that it's offered an easy, responsive way to game on your Windows 10 PC, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    RED!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very vibrant red. It is close to the red used for gears crimson omens but a little brighter. The build quality is par for the course for XboxOne controllers. Great for collectors!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome blue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprise my son with an Xbox one S, and decide to get this blue controller since it's his favorite color. I really enjoy have a whole controller is blue and not just part of it, I get left with the old boring white one LOL

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Love the color!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a typical Xbox controller and functions as it should. There's nice texture on the back grips but the main draw to this for me was the color. The matte white finish with the black accents looks so modern and sleek. It's a great pop of color and change of pace from standard black.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 4 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the color and overall an awesome remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works, but it's not compatible with 360 (of course not)

    I would recommend this to a friend