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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1055 Showing 21,081-21,100 of 35,609 reviews
  • Rated 5 out of 5 stars

    Great controller for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my sons controller, this was the closest thing to the controller I broke. He was very happy I bought him a new one, and that all the features worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use for gaming on my laptop. It connects by Bluetooth which is awesome! Plenty of game playing during this pandemic. Just buy it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thanks for recommending this Xbox wireless controller! We're glad that it's been easy to connect and use wirelessly via Bluetooth, too. We hope it helps you have fun while staying safe and healthy at home.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good but needs rubber

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better with rubber grips like the lunar white controllers.. the RB and LB buttons are a little smaller and feel better than previous controller.. also LT and RT feel smoother to press..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth worked great with windows 10 with out much trouble. everything autosync and configures itself without any other software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Wireless Controller For Xbox One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Game controller. I bought this for my son for his birthday. He really likes this one much better then the one that came with the Xbox One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the only type of controller that is compatible with the Xbox One console so I recommend purchasing it. The controller feels comfortable while using it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another controller my other two have had the left joystick fade upward. Made sure to buy Best Buy's protection for this just in case this controller acts how the other two have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommendable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You already know this remote is great, although I haven’t quite figured out how to connect to my phone, if i’m correct I should be able to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well and it’s well packed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived fast. I was very excited to be receiving my controller in less then a week, regarding the situation that is happening at this moment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an extra controller for my sons new game console as it had already came with one and I knew he would want to be able to play with his friends. It took one of his friends to figure out how to set up playing two player, but after he hasn't had any problems.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that your son is enjoying his new Xbox wireless controller. We're hope he has a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love the rubber grip!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a sport controller for a while now and finally purchased one. Hands down a better feel and texture then the convention controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing new, but feels great coming out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had numerous controllers, and I just had to replace one iIve had over 5 years. Nothing different from the older one, except it's brand new. Comes with 2 AA batteries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's blue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great free controller. Still out on the shade of blue, it tends to stand out in a crowded gaming shelf. Not sure if I like the new controller design compared to the original. The textured back is nice but to me the one piece front (around the Xbox home button) looks a little cheaper than the originals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my son. he loves the headset. he does gaming with people everywhere. he can talk with them, plus I do not have to listen to the game being played. lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy, Ergonomic and Ligjt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller by far across all the different gaming platforms. The design is well thought out and as such allows hours of enjoyment while maintaining a comforting feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Favorite Controller of the various different designs and models of the microsoft controllers. Feels good in your hands and works wel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice item not dog friendly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item wonderful replacement but does not withstand being chewed on by a Belgian Malinios puppy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well my honest opinion,which has nothing to do with best buy.. Always a great visit when go to best buy. The issue I have with the controller is xbox went very cheap on these and to be honest they dont last very long at all... Usually good for 3 or 4 months. I did watch on youtube a video about this controller and what to do when the problems start.... now myself it would last 4 ever but I dont play my son although lives on it... I think they should fix the issues.. it seems like I'm constantly buying new ones. Since last xmas in 2017 I've. Bought at the least 5 to 6 controllers. Went from this one which normally runs $70 to buying ones for $20... seemed to last the same amount of time..... I would recommend only because it's one a the better ones they make

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you've been experiencing issues with your Xbox wireless controllers. Every controller comes with a 90-day limited warranty so if you start to have a problem with it during this time, please reach out to Xbox Support for assistance. They can be reached here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good Controller.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for Xbox and PC. Bought 2 and have no issues with either in past 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a much needed item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my 14 year old grandson, his last one wss giving him trouble and he was unable to at his x- box one. He really enjoyed his day

    I would recommend this to a friend