Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1105 Showing 22,081-22,100 of 35,609 reviews
  • Rated 5 out of 5 stars

    Sweet controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I purchased this remote my Kill/Death ratio has improved considerably. I highly recommend you get this all purpose remote.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that your new Combat Tech Wireless Controller has already elevated your gaming. Thanks for recommending it, and we hope that your kill/death ratio continues to soar!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my son's dead controller. He says it works and looks great. Also delivery was pretty fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable Wireless Controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controllers, responsive, and a nice ergonomic design. It fits in your hands nicely. Suggest getting rechargeable batteries, you'll spend a small fortune in AA batteries. Wireless signal is about 25 feet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing how much you're enjoying the responsiveness and comfortable feel of your new Xbox wireless controller. Investing in a rechargeable battery pack is a great idea if you're a frequent gamer. We recommend the Xbox Play & Charge Kit, which offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Easy to connect to the Xbox or windows computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful red but I returned it.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the look and feel of the Xbox controller. Then this red! Wow! But I don’t play much anymore and I returned it. Sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller with discount. Even though it is open box, it was like new and nicely built. Liked a lot to play with!!! Definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on controller.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy normally runs a good sale with a great price on a very good controller at least a few times a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. It was cheaper then anywhere else and was a great bargain. It is amazing and works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with this controller. Works well and does exactly what it is needed to. Stands the test of adolescence to say the least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really it works like it is supposed to there isn't much to say about the item. I havent tried to link it to my PC yet but I might soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to a competitor to purchase and saw this ad for a free controller. I took he game console back to the competition and purchased from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These remotes are great! I love the sleek look and feel of these. Definitely will buy again if i need to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good controller, the only issue I had with it, was the rubber piece on the analog stick ended up ripping, no a big deal I took it off. The cost of controllers that are original equipment are pricey. But that’s just what it is.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you've run into an issue with the thumb stick on your new Xbox Wireless Controller. Each controller comes with a 90-day limited warranty, so we suggest reaching out to Xbox Support for assistance. They can be reached here: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    It’s a controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my Xbox controllers had a drift in the thumb stick so it was time to replace. The new one works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller all the time and it works great! Connects to my Xbox One super quickly and the textured grips are awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Color isn’t the same as pictured

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this controller online and when I received it the colors were muted. The teal is more of a baby blue and the darker gray is a very light gray. But nonetheless it works just fine just not the color combination I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this controller to use for multiplayer games. Controller works great. Feels good and buttons are responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller fun color!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different colors prevent the children from fighting over controllers. Also bought an extra charging station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly fine

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to purchase online and pick up the same day. Didn't purchase for the style but it looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons on my original controller started going out. I ordered this one to replace it and was really happy with the colors.

    I would recommend this to a friend