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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1382 Showing 27,621-27,640 of 35,609 reviews
  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves it. It’s been working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on black friday. Never pay full price for a controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase replaces one that became unreliable after years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable grip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took forever to become available, but worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing to keep in mind that this remote is darker than what the picture shows!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good grip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves this controller, the grips are what he likes most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    contoller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift for my son. he loves it. we always go to best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it! He uses it everyday. The only negative is that instill uses batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to most pc games and xbox one. Can't beat an Xbox controller in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing product and amazing experience using this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks much better in in person and improvement over older Xbox one controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would definitely recommend to family and friends

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending your Xbox wireless controller to family and friends! We're glad that it's been working well for you, and we hope you have a lot of fun with your new controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Had everything I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up in store was good and employees were helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is easy on the hands and very comfortable for all hand sizes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the color

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good grip to the controller the color is actually darker than what the picture shows and I haven't had any issues with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works, but only with bluetooth headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself works as it should, but whenever I would plug in my headset it wouldn’t pick up on it. When i first got it, i was able to plug in my headset with no problem, but after a few times of using it, it just stopped picking up on my headset. I ended up giving this controller to a friend that has a bluetooth headset and it’s perfectly fine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you experienced an issue with your Phantom Black Xbox wireless controller. While the controller does have built-in Bluetooth support, it's not compatible with wireless headsets. Every Xbox wireless controller does come with a 90-day limited manufacturer's warranty, so if this happens with a future controller we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox is king

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controllers out. Cute color for kids. Super comfy in hand

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi James,

      We're thrilled to hear that you consider this special edition Xbox wireless controller to be the best controller out there. Thank you for sharing how comfortable it is for you (and great for kids as well!), and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wireless the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It uses rechargeable batteries or can be plugged in so works great for us.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      While Xbox Wireless Controllers come with two AA batteries, it's a good call to recommend investing in a rechargeable battery pack for frequent gamers. We recommend the Xbox Play & Charge Kit, which offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. It can be found on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Same old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a normal Microsoft Xbox one remote. Does not come with batteries...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Xbox controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get an additional controller for family gaming.

    I would recommend this to a friend