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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1065 Showing 21,281-21,300 of 35,609 reviews
  • Rated 5 out of 5 stars

    Great as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable and light. Connects perfectly with my phone (Android 11), which is specifically what I purchased this for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the xbox controller. I am a pure PlayStation guy. I needed this controller for my cpu and writers amazing. The only problem I have is that it says it's wireless but 1 they don't give you a wireless thumb drive and it had to be compatible with Windows 10 Bluetooth. That's not free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it’s supposed to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the controller and functions properly with our Xbox one. We got a great deal on the bundle and controllers so we were happy about that too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas gift because I had been eyeing it for awhile. It is a nice controller, nothing fancy that a plain controller can't do. While I enjoy the aesthetic of it, I wouldn't get this for myself because the price for a "prettier" controller isn't worth it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product everything I expected also good customer service from entire store very helpful. I love it and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only was the customer service at Best Buy excellent, especially during this time of pandemic but I also really enjoy my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox One Gamepad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this gamepad. it is the same one that is included in the White Xbox One S. It even works on Windows through bluetooth or directly connected through USB wire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, no issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues. Ive had this controller for about 3 months now. It gets daily use, still have no issues with it. Great for the price

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Zack,

      Thank you for sharing what a great value your new gray/blue Xbox wireless controller is. We're glad that it's been working well for you, and we hope you continue to get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Looks even better in person

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks great and has been a welcome addition to my desktop setup. I like how it feels in the hand and it works well for my needs. I think the controller is priced slightly too high but all controllers are nowadays so it's fine I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY kid loves piggies , and loves Minecraft so this was a perfect gift for him. It's great him having his own controller, and he takes care of it, knowing it is his.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sons fav

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my sons broken one, its the only one he finds dependable even tho the joy stick wears out after about 2 years of heavy gaming (not bad)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller for any Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuine controller from Microsoft. Solid for any Xbox. The kids like these better than any of the non-Microsoft alternatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All xbox one controllers are comfortable, this one just adds the benefit of Bluetooth for use with gforce now on an android tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is there to say? This is one of the newer versions of the Xbox one controller and I've had no problems with bumpers, dpads, or stick drifting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X-box Wirwless Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the X-box for my 10 year old Grandson. He loved the colour and was very happy they now have a total of 3 boxes Can't add a photo - don't have cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game controller.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are satisfied. Shipping was fast. So Much better to invest in a authentic controller than to continue buying the knock offs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted that your children are satisfied with their new Xbox wireless controller! It's great to hear that it arrived quickly, too. Thanks for sharing your experience; we hope your children have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. My son loves it. It’s easy to play and kid friendly. I recommend for those parents who are stricked on games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my brother and he loved it. He uses the control everytime he plays now. He likes the colors on the control since they stand out.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in hand the grip on back is nice however it has a nasty habit of desyncing itself from your Xbox at random times. The only way to fix the desync is to pop the battery out or resync the console and controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brian,

      We're sorry to hear that you've had connection issues with your Xbox Wireless Controller. Disconnects can be caused by a few different reasons, ranging from weak battery to competing wireless devices. To troubleshoot the issue, you can go here for more help: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-disconnects

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it on PC. I don’t use it wirelessly, so I can’t speak for connectivity. Using a usb cable, it’s instantly recognized. Also, it’s comfortable to hold.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Luke,

      We're glad that you're enjoying your new Xbox wireless controller on your PC. If you ever decide that you want to use it wirelessly, it's possible to connect your controller to a Bluetooth-enabled Windows 10 PC without an adapter. For information on how to do this, go here: https://support.xbox.com/en-US/xbox-on-windows/accessories/connect-xbox-one-controller-to-pc

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft