Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Purchased for Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to find a Bluetooth controller for my PC and my newly obtained Oculus GO. Works really well and since I was already familiar with the controller layout.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad to hear that your new Xbox Wireless Controller is a success! And thanks for calling out how well it works via Bluetooth with a Windows 10 PC. Hope you get a lot of fun out of it!
Happy gaming,
Chuck
Xbox Customer Care
Device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. That’s all I can say ! They make sure they do you right with your warranties. I even use them with my iPhone
I would recommend this to a friendDevice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. That’s all I can say ! They make sure they do you right with your warranties. I even use them with my iPhone
I would recommend this to a friendDevices
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. That’s all I can say ! They make sure they do you right with your warranties. I even use them with my iPhone
I would recommend this to a friendCool controller!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was torn between this one and the red Xbox controller. Went with this one and it was well worth it. The see through cover is so cool.
I would recommend this to a friendControls for games
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift to.my grand children. I have only seen them play with them one time but they seem to know how to work them and really enjoyed the game. Good to have different colors so they can take ownership of them.
I would recommend this to a friendXbox controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Xbox One and needed a new wireless controller. Beat Buy had the best selection of colors and options. Thank you!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Steve,
Thanks for sharing. We are happy to hear that you are enjoying your wireless controller. Wishing you happy gaming!
Cheers,
Kiernan
Xbox Customer Care
Nice controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little bigger than the 360, which is an issue for my gf but not for me. Just keep that in mind. New batteries make controller last for 2 weeks.
I would recommend this to a friendMicrosoft - Wireless Controller
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - White
I would recommend this to a friendGood Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having trouble w/the buttons sticking on my current controller so I bought the Playerunknown's Battlegrounds controller. Love the graphics on it.
I would recommend this to a friendDoes what we need it to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints or issues so far m. Just a suggestion that the controller should come with the rechargeable battery pack instead of the replaceable one.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox wireless controller. If you're a frequent gamer, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life and can be fully recharged in just under four hours. For more information on it, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Hope that helps,
Chuck
Xbox Customer Care
Love a new controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old controller does not have the port needed for my headphones. I got this one and as always, I love a new controller since the buttons are not worn.
I would recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox controllers are the best. Offer the perfect complement to their Xbox hardware and gaming experience
I would recommend this to a friendGreat controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, what can I say other than we go through many controllers. I wish they make it sturdier since kids use them up and put them to use to their maximum potential. Wish the cost was less but considering Best Buy has the best price.
I would recommend this to a friendWorks well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works quite well, but seems to drain batteries quickly.
I would recommend this to a friendVery decent controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the same controller that comes with the XBOX One X, and is a must have for multi-player gaming. Planning on purchasing more, as it works seamlessly. The non-rechargeable batteries it comes with is a waste though, and the rechargeable ones should have been included.
I would recommend this to a friendBasic reliable controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic controller, very sturdy and dependable. If you're looking for a controller that can be dropped, picked up, and continue to function this is the controller for you.
I would recommend this to a friendBest controller for the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace my controller. Thought about going with an off brand to save some money. Then I realized you get what you pay for...check the reviews.
I would recommend this to a friendNew Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got mad one day and broke a controller and needed a new one and this one was ok on the price and it was a different and new color and i just wanted it
I would recommend this to a friendGreat for gamers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft - Phantom Black wireless controller looks great, functions well, and stereo sound is good. I would buy this wireless controller again.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying the cool design and performance of your new Xbox wireless controller! Thank you for sharing that you'd buy it again, though we hope you get a lot of use out of this one first. (Or maybe grab a second one for family and friends!)
Happy gaming,
Chuck
Xbox Customer Care