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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1082 Showing 21,621-21,640 of 35,609 reviews
  • Rated 5 out of 5 stars

    Sweet joystick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the rubber grip on the back and the analog stick feels stronger than the normal ones. I always break the analog stick first smh!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're enjoying your new Sport Red Xbox wireless controller! We're glad that you're a fan of its comfortable rubberized grip and durable thumbstick. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves controller but I always buy replacement warranty due to the fact my boys can be hard on the controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a Corolla, it just works as needed. The Thumbsticks feel great, the buttons feel just like you'd expect. All in all it just works as you want.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on your new Xbox Wireless Controller. We're glad that you've found it to be a quality controller with a great feel. Hope you get a lot of fun out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great. The feel of the joysticks and buttons are amazing. The grip feels good on the hands as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband upgraded from wired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for his birthday. He had a wired one for his computer for about 15yrs that started to quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to replace other one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the one I just bought 2 weeks previously because that one stopped working almost immediately. This one works properly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you had a bad experience with your first Xbox Wireless Controller. Every controller comes with a 90-day limited warranty so if you're still within the warranty period we urge you to reach out to Xbox Support for assistance. They can be reached here: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox One Controllers always feel great in your hands during intense battles. Always get the originals never the no name controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller to mount my phone on to test out Microsoft Project Xcloud, just like playing portable Xbox on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. But make sure to get the warranty coverage since these do wear out from daily usage. It helped us out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the revamped controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new controller form the Xbox One S, but I think the synchronization is a little off with the first edition Xbox Ones. Still a great controller though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great, Performs great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a slick look to it. It works just as well as the regular black controller. I get all kinds of compliments on this controller. Cant go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded our remotes because the original xbox one remotes we were still using where the headphones needed special jack. These new ones dont.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went online looking for an additional controller for my son's X box one and I found this one at Best Buy. He uses it every day now and has no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to have another controller to have. This works as well as the other ones but with character. Purchased for my son and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 3.5mm jack for any headset to be used. I like my Turtle Beaches but sometimes I just need a little earbud and this controller allows that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3.5mm Jack did not work with headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would of given a 4 or 5 but the only reason I purchased this controller is because it has a 3.5mm jack in addition to the expansion slot so there is no need for an adapter to use a headset. But straight out of the box the 3.5mm jack did not work with any of my headsets or headphones. I spent over 2 hours with Microsoft support who finally told me to return it to the retailer.. then when I tried to return it Customer Service told me I couldn't without a paper receipt even though I am a rewards member and my transactions are there to see. I am heading back again today to try to exchange it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works as expected. I price matched this to another store to get a small discount. Pickup was easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my son and is awesome. We can play video games with our phone and we can also use it for the apple tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid sturdy good economy it's quick and responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple white nothing fancy works just as hard and does just as well as other products that are more expensive.

    I would recommend this to a friend