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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1096 Showing 21,901-21,920 of 35,609 reviews
  • Rated 5 out of 5 stars

    Free controller with a special offer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this free controller when I bought my xbox one x as there was a special offer at the time which was great. Saved myelf a little money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally my favorite Xbox one controller was on sale this Black Friday so I just had to snag me one! I would recommend this one Forsure

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending your new Gray and Blue Xbox Wireless Controller. We're glad to hear that this one is your favorite -- maybe it's the cool color scheme? Hope you have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so far has been a good controller. Did notice some sticking after about a month but it comes and goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the XBox 1S. Only draw back is batteries. You can use regular or a rechargeable pack. Sold separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used an X-Box 360 controller for a few years. I upgraded to the X-Box One recently. It's much more comfortable. I use it for most of my PC gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought for son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son plays a lot of games with my grandson, we were in need of a new wireless controller, it was convenient to pick up at Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this controller, the only thing is it seems to break every year and a half or so. I always buy the protection plan which is great so I get a new one when this breaks and it seems to always break before the warranty is up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandsons just love this control. If feels good in their hands and the thumb sticks they say feel better than the other control they had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the build quality of these controllers was better. I would even pay more for higher quality ones. After a year of use this is a good replacement. Microsoft controllers have better build quality than any third party controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works with no issues...wish it came with a rechargeable battery though. Definitely only buy when it is on sale though to get a better value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful staff

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store employee helped me until I found what I was looking for very helpful will recommend this store highly

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you had a good shopping experience when purchasing your new Xbox wireless controller. Thank you for sharing your experience; we hope you have a lot of fun playing games with your controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    very helpful staff

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store employee helped me until I found what I was looking for very helpful will recommend this store highly

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Good Remote!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking remote. However, it stopped working after a month and was no longer powering with batteries. Microsoft was able to replace it though for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a new controller in a long time and this one works great. Very sleek and and responsive. Comfortable to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! My 10 year loves it and says it the best controller he’s had. Good price and easy to connect to the Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, nice color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newer controllers are nice and work great. On top of that if you are a fan of the color it's a nice addition to any household! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made my Nephews Birthday!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my nephew who loves to game. He is in love with this control. He said it is one of his favorites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my husbands controller because I'm a decent wife :) he loves it and the way it's got textured grips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is overall a good controller. The wireless connection is strong and we seem to have little issues with it. Worth the buy overall if you aren't wanting to spend a ton of money on a controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how well your new Xbox wireless controller is working for you. We're glad that you're enjoying its wireless functionality, too. We hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little delay in arrival ( Christmas holidays). Arrived in good shape. Already in use and bring enjoyed!

    I would recommend this to a friend