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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1103 Showing 22,041-22,060 of 35,609 reviews
  • Rated 5 out of 5 stars

    Updated controller for the better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with bluetooth on my PC and the audio jack if amazing for whenever my headset runs out of battery.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Eldon,

      We're glad that you're enjoying how well your new Xbox wireless controller works via Bluetooth with your Windows 10 PC. It's great to hear that you're a fan of its built-in headset jack as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great wireless controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to not be stuck via wire to the Xbox when playing, so this was a good purchase. I like the colors, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller that functions well. I prefer a color option besides basic black. It's a slate gray with teal color, looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multipurpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this can be used with Windows and Xbox. I also like the fact that it incorporates headphone jack allowing any headphones to be utilized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamers love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys ordered these and love them. They are responsive and apparently don't lag. Recommended for any gamers in your family!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending your family's new Xbox wireless controllers to other gamers. It's great to hear that your sons are loving how responsive they are, and we hope they continue to have a lot of fun with them.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great item, great prices and fast shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item, great price and the availability of pickup or quick shipping is always a big plus in my book!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control worked as you would expect a new one to. No sticking of the buttons which has been a problem in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a second Xbox controller. Works the same as all the other Xbox controllers and has nice styling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say except it’s great remote. Pretty comfortable in hand. Just needed another remote as Xbox console came with only one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that your new Xbox Wireless Controller is a comfortable fit in your hand. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I connected the controller to my Xbox One X it worked flawlessly . Glad I purchased it and I could not beat the price I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to pick up a second controller, this one works perfectly. No input lag or anything as you'd expect from Microsoft.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing that your new Xbox One wireless controller has been working perfectly. We're glad that you're enjoying it and hope that you get a lot of use out of your Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something that would stick out. And it was one of the few basic controllers left! Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looking for an up to date gaming system and best buy had the item along with special pay options which was a great incentive - sony xbox one s 1 TB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On point!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller. My 8 year old son broke my husbands last controller so he purchased this. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be one of the first purchases you make when you get your system.. always nice to have a back up for when your controller dies mid game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't expect anything less than a good quality product from best buy or Microsoft. Also has Bluetooth to pair up with compatible windows 10 PCs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could want and expect from an official xbox controller with awesome details and rubber grips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse of a controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers always work, even when abused. Never had a problem. Even better when you can find them on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this controller for 2 months and haven’t had any problems with it. It has been a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the one that came with game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks the same, feels the same in your hands, but the one that came with my console did not have the port for the headsets without requiring the adapter. Able to use any gaming headset without having to purchase the adapter too.

    I would recommend this to a friend