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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1106 Showing 22,101-22,120 of 35,609 reviews
  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller all the time and it works great! Connects to my Xbox One super quickly and the textured grips are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller with discount. Even though it is open box, it was like new and nicely built. Liked a lot to play with!!! Definitely recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Color isn’t the same as pictured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this controller online and when I received it the colors were muted. The teal is more of a baby blue and the darker gray is a very light gray. But nonetheless it works just fine just not the color combination I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good controller, the only issue I had with it, was the rubber piece on the analog stick ended up ripping, no a big deal I took it off. The cost of controllers that are original equipment are pricey. But that’s just what it is.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you've run into an issue with the thumb stick on your new Xbox Wireless Controller. Each controller comes with a 90-day limited warranty, so we suggest reaching out to Xbox Support for assistance. They can be reached here: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    5/5!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great buy. Microsoft has got the controller down to a science. Feels good in the hands !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this remote for my son and he loves his new remote. I’m glad I ordered it from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with this controller. Works well and does exactly what it is needed to. Stands the test of adolescence to say the least.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and design, as well as the operation of the controller. The one I received with my Xbox One is going bad after two years of use. I hate the prices Microsoft charges on these things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to a competitor to purchase and saw this ad for a free controller. I took he game console back to the competition and purchased from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just extra controllers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't have enough controllers so I bought a couple extra..... just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons on my original controller started going out. I ordered this one to replace it and was really happy with the colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the buttons in my older controller were sticking. I have had no issues since buying this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote feels so very nice! Soft and the keys work as they should. The color white makes it look so fancy and clean. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am excited to use this as an incentive with my employees. They love Xbox and the ability to be digital is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control freak.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, so far. It took a while to get but that’s the times we’re living in. It’s well made.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts. We are happy to hear that you are enjoying your new controller and everything is running smoothly. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    For me not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a second controller since the system only comes with one. I didn’t need to buy it though as I am the only one to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Wireless Controller for Xbox - Patrol

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Wireless Controller for Xbox - Patrol Tech Special Edition. This controller is well with the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too Bright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Xbox seems to make super bright led lights tho. I hate how it shines in my face at night. Used a sharpie to dull out the Xbox symbol in the middle cause it was so distracting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming remote

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote only one come with game system but you will need 2 of course in case 1 breaks for gaming so hard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to gaming and this controller has a lot of functions that I have no clue about and would like more information of the functions.

    I would recommend this to a friend