Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 35611 reviews
(35,611 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good replacement controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy one becasue my other one broke.Got this in white because they didn't had the traditional black controller but im still happy with it.
I would recommend this to a friendRated 4 out of 5 stars
Good controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine on Xbox One. It was easy to sync. No problems with range. It's best to use rechargeable batteries of some sort since standard AA batteries will need to replaced pretty often, depending on how much you play.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Mark,
Thank you for sharing how well your new Xbox wireless controller is working for you. Investing in a rechargeable battery pack is a great suggestion for frequent gamers, too. We recommend the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Happy gaming,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Smooth Operator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is very sleek and smooth. Buttons respond as expected and joysticks bounce back even after long gaming sessions
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray/Blue
I would recommend this to a friendRated 5 out of 5 stars
Extra controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed an extra controller for the new Xbox. Got it on sale. Just wish Xbox would include two when you purchase the console.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Black
I would recommend this to a friendRated 5 out of 5 stars
Easy to connect
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product great price. I love best buy, always have great products and excellent customer service.
I would recommend this to a friendRated 5 out of 5 stars
Excellent game controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my grandson because the one I had was not working well, so I decided to buy the original videogame control from xbox
I would recommend this to a friendRated 5 out of 5 stars
Xbox controller
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good controller works very well. It has been working well for over a year now and still works well
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Red
I would recommend this to a friendRated 5 out of 5 stars
Great!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product it has a good track record and works really well. No complaints at all, highly recommend!
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
I would recommend this to a friendRated 5 out of 5 stars
Xbox wireless controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless controller works great with our Xbox1. Does use up batteries, so keep a stock in hand.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Red
I would recommend this to a friendRated 5 out of 5 stars
Fire Red
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Fire Red make me on Fire when playing games!!! YOU KNOW!!!! Best color for xbox controller
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Red
I would recommend this to a friendRated 5 out of 5 stars
Daughter loves controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a Christmas gift for my daughter, she loves it. Easy to pair and works great. She loves the colors too.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray/Blue
I would recommend this to a friendRated 5 out of 5 stars
Comfortable controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is very comfortable when gaming for hours. It's a bonus that I earn rewards points when purchasing at Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Perfect color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad BB carried the color blue not just the standard black color because my daughter loves this color so much. Great product and fits the bill.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
I would recommend this to a friendRated 5 out of 5 stars
Works Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the old style remote which doesn't take the standard plug... a little pricey for a remote but am glad its more versatile now!
I would recommend this to a friendRated 5 out of 5 stars
great color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new colors in the Xbox remotes. They look slick and feel great in your hands. Also it helps that BB have them on sale.
This review is from Microsoft - Wireless Controller for XBOX One and Windows 10 - Phantom Black Special Edition
I would recommend this to a friendRated 1 out of 5 stars
DON’T LAST LONG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every MS controller I have owned starts to have issues in about 3 months time. The joysticks are the first to show signs of trouble with drifting. I think this because when the stick rubs against the side the plastic turns into powder and i’m sure gets into the controller. Just for perspective I’m not a heavy user. I’m close to my 40s. I play once a week with for about 3-5 hours. I don’t use the xbox for anything other other than gaming. I usually deal with the issues for a while before replacing. I would suggest buying the extended warranty if you decide to purchase. FYI: I bought an Elite controller once, it broke/stopped working within a day. Quality with MS controllers are absolutely atrocious. I now have a Razer Wolverine Ultimate controller. The quality seems to be extremely good, it’s lasting much longer then any MS controller I’ve had. Unfortunately it isn’t wireless and wired headsets don’t seem to work with it for microsoft chat, but will with in game chat. So, have to have a bluetooth headset. I know MS keeps the wireless connection for the controller a priority thing, I assume it’s the same with chat. All tactics to keep people from buying and continually replacing these controllers. I would highly suggest not enabling MS with this tactic and for people stop buying MS controllers.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Red
No, I would not recommend this to a friendRated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as expected. Good thing to keep in mind that the built-in headphones don't work without the USB receiver.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked it up on Black Friday for $40. Getting the best controller in gaming for that price almost....almost made me feel guilty.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray/Blue
I would recommend this to a friendRated 5 out of 5 stars
Almost a perfect PC controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller has the best ergonomics, the only thing it's missing is more buttons like it's more expensive brother.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Black
I would recommend this to a friendRated 5 out of 5 stars
Long Battery Life!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this controller so my wife and I can play games. The batteries last a long time. It doesn't get dirty like you think. Good grip. I love it!
I would recommend this to a friend







