Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Great Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and decent pricing. Hopefully this one will last longer than prior controllers.
I would recommend this to a friendBlue xbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite color is blue and I just bought a Xbox one game console, so I needed this extra controller when my girlfriend comes over.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this xbox one controller under the open xbox and it works like brand new. No complaints from me.
I would recommend this to a friend- Pros mentioned:Quality
Wish they were drop proof
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller. I hate that they cost so much but they do take a beating. We buy the insurance on all game items as we need to replace them year after year.
I would recommend this to a friend Xbox controller
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller…………………………………….:::::::::::::::::.::::.::::::::
I would recommend this to a friendsatisfied customer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice smaller version xbox one controller. Otherwise, it is the same as the original size.
I would recommend this to a friendUpgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a definite upgrade over my previous controller. Smooth joystick and controls. Wireless range is excellent.
I would recommend this to a friendMust have two controllers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The game system only comes with one so, a second controller is very important. They both charged quickly.
I would recommend this to a friendGreat
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a birthday gift for my nephew its great
I would recommend this to a friendWorks fine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes become an issue connecting to my Microsoft computer keeps disconnecting which I need to delete and reinstall. But it’s the cheapest solution for video games than buying a new xbox one
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad that you're enjoying your Xbox wireless controller for the most part, but sorry that you're experiencing connection issues. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Bonus Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this bonus controller when I bought my XboxOneS Battlefield 1 edition console, great controller with the built-in headset jack.
I would recommend this to a friendLove this controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get all kinds of compliments on this controller from friends and family. They all want one and aks where I got it :)
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that your new Phantom Black Xbox Wireless Controller has been such a conversation-starter. We hope you send your friends to Best Buy to get theirs, and that you enjoy yours for a long time to come.
Happy gaming,
Chuck
Xbox Customer Care
extra controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a must have accessory. the X box came with only one remote for play days you need at least two controllers. I love the new colors. .
I would recommend this to a friendJust as good as the one it came with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s what you’d expect. Standard Xbox one controller. It still uses AA batteries, but that’s to be expected.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Billy,
We're glad that you're satisfied with your new Xbox wireless controller. If you're a frequent gamer, we recommend investing in a rechargeable battery pack such as the Xbox Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Hope that helps,
Chuck
Xbox Customer Care
Works as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughters headphones were not working on a used controller, decided to buy a new 1 which corrected the issue .
I would recommend this to a friendGreat for muli-player use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi I’m writing to say that overall I’m very happy with this controller. The only setback is that the battery cover won’t close when using the rechargeable battery, Not a big deal though. Thanks
I would recommend this to a friendGreat controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is a great replacement to the original Xbox one controller. Plus the color scheme gives it a bit more style.
I would recommend this to a friendMust have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have to keep these in the house! Multiple kids and visitors. They work well and a household favorite!
I would recommend this to a friendCute Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect remote for my daughter as she is started playing some games on xbox. Design of remote is very fancy and grip is nice.
I would recommend this to a friendExtra controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s exactly that... if you need another controller it is the quality you would hope for and expect for the cost.
I would recommend this to a friend