Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feel of the painted controller, & of course a new controllers buttons and sticks are always great!
I would recommend this to a friendSerena
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Controller so much!!!! Great Job Best Buy. You are the best
I would recommend this to a friendController
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t even understand why they only include one controller in the Xbox bundle when you already know the buyer will be playing with some people
I would recommend this to a friendXBOX Wireless Remote
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used Daily And Still Going Strong. Sturdy And Stylish.
I would recommend this to a friendSmall improvement on a great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a new controller this is the one to get. I like the textured surface and bluetooth connectivity.
I would recommend this to a friend- Cons mentioned:Stick drift
Stick Drift
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. After a few years stick is drifting. This is expected with Xbox controllers.
I would recommend this to a friend Awesome Blue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved the blue controller. It was a birthday gift so he was surprised at the color.
I would recommend this to a friendGreat controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of the best. Xbox doesn’t disappoint, just wish they didn’t used batteries
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
It's great to hear that you're a fan of your new Xbox wireless controller. If you're a frequent gamer, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in under four hours. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Happy gaming,
Chuck
Xbox Customer Care
Great Controller!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Controller, great price on sale during the holidays! his one is all mine!
I would recommend this to a friendYou get what you pay for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best controller I have purchased in the last two years. It's the same price I paid for my other three; however, the left analogue stick hasn't started drifting upwards yet.
I would recommend this to a friendX-box Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for any player, easy to master, responsive with little to no lag in response.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad to hear that you're new Xbox Wireless Controller has been a winner! Hopefully its responsiveness has helped elevate your gameplay as well. Thank you for sharing your thoughts!
Happy gaming,
Chuck
Xbox Customer Care
Great Controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries and connectivity work well. I higly recommend this product.
I would recommend this to a friendIt works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! It’s a controller. Not much to say. It works.
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the original controller wears out, this is a great replacement!
No, I would not recommend this to a friendGreat controller, better than original
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller feels great, more comfortable than the generic controller.
I would recommend this to a friendWorks great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is agreat addition to my Xbox 1s. I got it for free with a combo purchase which made it even better.
I would recommend this to a friendGreat controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only down side is using up a lot of battery. I should have ordered rechargeable batteries.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that your new Xbox Wireless Controller is a great one! If you're a frequent gamer, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. It can be found on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Happy gaming,
Chuck
Xbox Customer Care
It’s Nice to Have Style Options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a couple of controllers after getting an Xbox 1 - it’s nice to have different styles to designate controllers to players. Just wish they were a little less costly.
I would recommend this to a friendOEM ONLY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ONLY RECOMMEND GETTING OEM CONTROLLERS. PERIOD...
I would recommend this to a friendGreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy that this controller was exactly as pictured because I thought it looked so cool.
I would recommend this to a friend