Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Awesome controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great controller. I wouldn't pick any other brand, other than Microsoft.
I would recommend this to a friendFun color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My sons favorite color is red . No connection issues, charges normally
I would recommend this to a friendGreat controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item for my fiance and son. They love it. No problems or issues.
I would recommend this to a friendGreat item, my son loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.His controller got damage. Bought this to replace it and he enjoy it..
I would recommend this to a friendXbox is king
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controllers out. Cute color for kids. Super comfy in hand
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi James,
We're thrilled to hear that you consider this special edition Xbox wireless controller to be the best controller out there. Thank you for sharing how comfortable it is for you (and great for kids as well!), and we hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very nice because if I want to play with sombody else I've got it
I would recommend this to a friendMy son loves it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not so sure if my son would like the color of it but, he loved it
I would recommend this to a friendGreat controller
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the controller for my daughter and she loves it
I would recommend this to a friendIt works, but only with bluetooth headsets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller itself works as it should, but whenever I would plug in my headset it wouldn’t pick up on it. When i first got it, i was able to plug in my headset with no problem, but after a few times of using it, it just stopped picking up on my headset. I ended up giving this controller to a friend that has a bluetooth headset and it’s perfectly fine.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you experienced an issue with your Phantom Black Xbox wireless controller. While the controller does have built-in Bluetooth support, it's not compatible with wireless headsets. Every Xbox wireless controller does come with a 90-day limited manufacturer's warranty, so if this happens with a future controller we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was just awesome For the price. Great deal. Got it fast
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I would definitely recommend to family and friends
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for recommending your Xbox wireless controller to family and friends! We're glad that it's been working well for you, and we hope you have a lot of fun with your new controller.
Happy gaming,
Chuck
Xbox Customer Care
Had to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller works just great. My kids love it. I can't get my wife off the game
I would recommend this to a friendJeyy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes it’s great I would recommend to just about anyone
I would recommend this to a friendWorks perfectly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase replaces one that became unreliable after years of use.
I would recommend this to a friendVideo game
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller tons of different colors to choose from
I would recommend this to a friendLooks cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits right into my hands and feels amazing gaming all night!
I would recommend this to a friendController works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service getting it curbside was wonderful
I would recommend this to a friendXBOX
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome...................................
I would recommend this to a friendnice controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed an extra controller for when my friends come over....got it at a good price.
I would recommend this to a friendLove color scheme
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color scheme of this controller definitely recommend
I would recommend this to a friend