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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 35,609 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    It's a controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good Xbox One controller! There's not much more to it. The color is sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for long game sessions.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox controller has been a great purchase for me. I mainly use it for gaming on my phone and it doesn't show any lag. I thought having AA batteries would be a downside but it is not. The controller last longer because of the batteries. The only problem I had was with the original price. I was able to find an open box item for less which made the purchase a smart choice.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Charlie,

      We're glad that your new Xbox wireless controller has been a great purchase! Thanks for sharing that it works well as a controller for your mobile phone, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Comfortable and high quality feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the updated xbo controller with the audio jack on the bottom. Works and feels great in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great second controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my first controller broke, I had to buy a new one. Best decision of my life!!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Very nice grips help hold onto the controller .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works with our xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this controller for our xbox. Works great and have had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to use even for a older guy like myself

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built controller hasn't broken down on me and I play aggressively.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox Compatible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend, he loved it and the color finish is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller loved the rubber grips it has. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    MICROSOFT CONTROLLER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go with MS controllers, they last longer and precise, working great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for being such a loyal Xbox fan. We're glad that you're enjoying your new Xbox wireless controller and that it's working well for you. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Color is awesome. Shipping was quick as usual.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    The best controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other branded controllers and non compare to the original

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller I love it! Very sturdy built and fits great in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel of the controller and it is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my boyfriend and he loves it! Amazing color!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ❤️ it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it easy to use good price Best Buy is always helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX ONE CONTROLLER

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 out of 10. The only downside to this controller and why I gave it an 8 out of 10 and not 10 out of 10 is because it uses batteries (which I knew when purchasing), but the batteries go dead fairly quick in this controller. I don't use this controller often, and when I do it isn't for a large amount of time. Its always off when not in use, and I've tried multiple different types of batteries thinking maybe I was using old or not good branded batteries, but still to not avail, the batteries die quickly. So as far as use goes, it's a great product as usual, just stinks that you're constantly changing batteries.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts on your Xbox wireless controller. If you're a frequent gamer, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in under four hours. Get more information here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far, good grip and works as or better then the OEM

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always works, never have any problems with them and they last along time.

    I would recommend this to a friend