Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Quality
Great Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a ps4 and one. The Xbox controller is way better
I would recommend this to a friend - Pros mentioned:Grip
Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect to the Xbox nice color can grip very well and small hands
I would recommend this to a friend - Pros mentioned:Color
Red controler
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for playing xbox one. Love the bright color!
I would recommend this to a friend - Pros mentioned:Color
Good controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Textured bottom hand grips. Nice color
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All was perfect York great and easy to use perfect
I would recommend this to a friend - Pros mentioned:Grip
Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design and the grip and size of this controller
I would recommend this to a friend - Pros mentioned:Color
It’s an Xbox Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an Xbox controller that works as it should. I like the colors
I would recommend this to a friend - Pros mentioned:Ease of use
Great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Perfect size. Buttons are easy to push and do not stick.
I would recommend this to a friend - Pros mentioned:Color
Works perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved the white remote. Working perfectly with an older Xbox one.
I would recommend this to a friend - Pros mentioned:Quality
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my birthday, Love the updated version. Makes playing much more fun!
I would recommend this to a friend - Pros mentioned:Quality
Nice camo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controlle recommend more like these from Microsoft
I would recommend this to a friend - Pros mentioned:Grip
Best controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new grip on the controller add a nice touch over the original Xbox controller.
I would recommend this to a friend Nice feel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a wonderful addition to our gaming world...the controller has a nice new feel.
I would recommend this to a friend- Pros mentioned:Grip
Good controller for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good controller, feels good, nice grip Like the color.
I would recommend this to a friend - Pros mentioned:Grip
Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool and works great good grip and smooth controlling
I would recommend this to a friend - Cons mentioned:Stick drift
Great if you get a good one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s no surprise that MS doesn’t make AMAZING peripherals, but I’ve had to return and swap 2 of these things; one for some nasty stick drift, and the second for a dodgy left bumper and severe heat issues. I’m on my 3rd one now, and it seems to be holding up well. No stick drift, stays cool, all buttons maintain function and responsiveness. Just be sure to throroughly test and closely analyze your devices when you get them home to make sure they’re not faulty. Not BB’s fault.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Shane,
We're sorry to hear that you've run into issues with a couple of your Xbox Wireless Controllers. If you ever have an issue that falls outside of Best Buy's return period, each controller also comes with a 90-day limited warranty, so please reach out to Xbox Support for help. You can reach them here: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Ease of use
Xbox Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems. Works just like the one that came with it.
I would recommend this to a friend - Pros mentioned:Quality
Great deal
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't believe the quality for the price .3rd controller
I would recommend this to a friend - Pros mentioned:Quality
Great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a cool controller and it works great. Definitely recommend!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for recommending your new Phantom Black Xbox wireless controller! We're overjoyed that it's working out well for you, and hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Color
Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goes great with my new Xbox. Wanted a different color
I would recommend this to a friend