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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 497 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the wireless connectivity, easy setup, and compatibility of the product with Windows/PC, Xbox One, Xbox Series X, and Xbox Series S. They appreciate the convenience of plug-and-play functionality and the affordability of the product. However, some customers have concerns about the battery life and build quality of the controller.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 497 reviews
  • Pros mentioned:
    Controller

    Rated 4 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall controller does what it says it will do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the new one instead.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a open box in excellent condition unit. What I received was a disgusting mess used and crusty. I have purchased one of these before new and it works like a charm not a problem in 2 years. But apparently some best buy employees have quality control issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection plan during COVID

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely used this a lot and held up great. During COVID I did end up getting an elite 2 which is awesome. However, I would recommend getting the protection plan as staying at home gaming a lot puts a lot of wear on the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up after my last Xbox One PC controller died on me. The staff was very knowledgeable about the product and helped me picked up a service plan so I can replace it if it breaks on me. Something that I should've gotten for the first controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works excellently

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After running my last Xbox 1 controller into the ground, I needed a replacement. This was not just a replacement, but an upgrade. Feels great in the hand, better weight distribution than the ones that came when XB1 first launched. Highly Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was a problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions included and even information on web on how to connect wireless was in the wrong order...kept trying to use provided method and thought i just got a bad controller..finally decided to reverse order they showed and it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than I thought it would

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive. I dig it better than the dualshock 4. I hated on batteries before but now I'm for em. The rechargables anyway. Lasts way longer. Vibration is way better than the dualshock. A bit pricey but ehhh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least in my experience, this is probably the best wireless controller you can use for PC gaming. I use this when playing Modern Warfare or other games. I did return mine here, but I found a cheaper set online.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    I wouldn’t buy it to play on the computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to play Minecraft on the computer with my kids but I can’t get to work with the game. Works awesome on the Xbox but on computer for that particular game for me didn’t work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as Expected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great on an Xbox or a PC. There’s not much to expand on. It’s no different than the controller that comes with the system, but it comes with the dongle to use it with a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and Play

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was ready for use out of the box. There is no need to install any software just plug in the usb receiver and connect via Bluetooth. I Had no issues with the product whatsoever. Very pleased with this purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joseph,

      Thanks for leaving a fantastic review for the Xbox Wireless Controller + Wireless Adapter! We're delighted to hear you were able to set up your new controller and adapter with ease and jump right into your favorite games, and we hope you continue to enjoy!

      Happy gaming,

      Heather
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller and a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four grandsons have reached the age where their gaming requires more than a mouse. Can't afford the best, but this was close enough for their needs. Best Buy is my go to for reliability, support and fair pricing.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good controller bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox one controller is one of my favorite controllers so I decided to buy one for my casual pc games. Unfortunately I am experiencing connection issues just outside the return period so I am stuck looking for a fix

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my laptop.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is perfect for my extension from the laptop and turn into a console, the installation is easy and fast, the response of the controler is fast and the receiver to. For me is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC controler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome pc controller. I just wish that it would recharge. That is the only thing that I don't like about it. I've had it for over 2 months and haven't had to change the batteries yet so I can't complain. :-)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your honest feedback. We'll be sure to send your remarks up to our team. We hope you continue to enjoy your enhanced gaming experience with the Xbox Wireless Controller in combination with the Wireless Adapter for Windows 10!

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Quality and Craftmanship

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As one might expect from Microsoft, thius was easy to setup and pair with my Windows computer. Its response with my games is right on the money, especially Star Wars Battlefront 2 and Assassin Creed Odessy.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not good for a beginner pc user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this controller entails a lot of backdoor workarounds getting the wireless adapter to be recognized properly. Once you get past that, it's great. But for a casual pc user/gamer, it may be more work that what worth.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Works wired, will no longer turn on without cable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried updating drivers, purchased different battery packs, and of course just outside the warranty period. Works as expected with cable though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for PC games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bundle comes with the PC adapter to do wireless controller mode with full audio. This bundle was cheaper than just buying a controller separately, so the only downside is you can only buy the black style.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dan,

      Thanks for telling the community about how your new Xbox Wireless Controller + Wireless Adapter for Windows 10 has enhanced your gaming experience! We're delighted that this has been a great fit to help you play all your games on your favorite Windows 10 device. We hope you continue to enjoy!

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fixed all my problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a terrible connection via bluetooth on my PC for the xbox controller even after upgrading my wifi/bluetooth chip. Plug and play basically and the response time is perfect.

    I would recommend this to a friend