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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 497 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the wireless connectivity, easy setup, and compatibility of the product with Windows/PC, Xbox One, Xbox Series X, and Xbox Series S. They appreciate the convenience of plug-and-play functionality and the affordability of the product. However, some customers have concerns about the battery life and build quality of the controller.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 497 reviews
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works not only with my XBox One but also has the adapter to use with my PC allowing gaming to be easier and freeing me up from using the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional controllers never hurt.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a couple of controllers for Xbox One, but I had to pair and unpair it every time that I wanted to use it with my PC. The revised USB dongle is way smaller than the first one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value was hard to find legit controllers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy that I was able to get my hands on an xbox controller. They were sold out everywhere I went. I am happy that it works great and I can connect it to my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great with my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it to play games on my pc and laptop. Sometimes I have to unplug the usb dongle and reinsert it to connect. Mainly use a long mini usb Cale now so it automatically connects when I turn on my pc

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Roger,

      We're glad you're loving the ease of using the Xbox Wireless Controller with Wireless Adapter for Windows 10. If you ever have any questions or concern, our support team is always happy to assist you. Please don't hesitate to reach out here: https://support.microsoft.com/en-us/contactus/.

      Kindly,

      Jessica
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    I'm a Playstation guy but....

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to play games on my pc, it was very simple, pretty much plug and play, battery life is great, and good quality build on the hardware. Good price @ Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the greatest controllers ever made

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One isn't the most impressive console, but this controller is incredible. The shape is great, response is nice, and I love the feel of the texturized grips.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its an xbox controller with a reciever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an xbox controller + the wireless adapter for a windows PC. drivers can be a little fiddly because they use the "it should work straight away" policy instead of the "here are the drivers" policy. I know that for me it did not work straight away so i had to go into device manager, delete it, and try again a couple of times. Pairing process is indicative of Bluetooth technology, so it would be nice if the dongle could work as a general Bluetooth receiver, but it only connects to the controller. Recommended for a friend because while it is still expensive, its cheaper than buying the controller and the adapter separately or at least was when I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works flawlessly with my Game PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great with the games I've tried so far. I use it with games on Steam as well as games from Microsoft store. I would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great X-Box Wireless Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this X-Box X controller to replace refurbished unit that was not working very well. Allows my son to play on system or computer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Uses AA batteries

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of this wireless control. It uses AA batteries and my son was going through them like crazy. I ended up having to buy the usb cord!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Standard XBOX One Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement controller for the Xbox One. This device works flawlessly with the XBOX one. IN addition, contains a USB adapter that allows it to work with Windows. 10.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review! We’re glad to hear that your Xbox Wireless Controller + Wireless Adapter is working out for not only your Xbox One games, but your PC games on Windows 10 as well. The adapter is especially great if you have the same game on your PC as you do your Xbox so that you can go back and forth between both devices without losing any game play. Have fun gaming!

      Cheers,

      Heather
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth the premium price tag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is worth 3 times the cheap alternatives. I went through 2 of the 20 dollar offerings, I ended up spending almost as much as the Microsoft one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bit pricey to me but with my pc I didn’t have Bluetooth so this was the best plug and play and it has no lag or very little

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy well made controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is close to perfect! The battery lasts super long and it’s really comfortable to hold in your hands for long gameplay. The windows capabilities are awesome.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      We're thrilled to hear about how the Xbox Wireless Controller + Wireless Adapter has enhanced your gaming experience so far! Thanks for the great shout-out!

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Need a Controller to use for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this because I wanted to play games such as Fighting Games where there are a lot of buttons. I am not good with all the keys to press on the keyboard. This has helped a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy buy buy buy me one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it buy it buy it yes it’s worth it I’ve been using the controller for over 2 years and no problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller, constant repairing is a hassle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the exact same decent Xbox One controller you'd get in the box with any Xbox One console. However, when on PC and connecting it via bluetooth or the dongle, be prepared to repair the device often. It seems like every time I shut the controller off or it goes to "sleep" after inactivity, I have to repair the device on waking or turning it back on. The Xbox button will slowly flash endlessly until I do, as if the device never existed. Using a USB cable presents no such issues, but if I'd wanted a wired controller I wouldn't have bought a wireless controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always play with controller on PC but when I do, there isn't a better brand than the Xbox. It meets all the criteria I need and connects quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most wireless controllers, slight delay opposed to direct wired controllers. The syncing took several times before it connected. Price could be lower.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for leaving some feedback. We're sorry to hear you've had some issues connecting your Xbox Wireless Controller + Wireless Adapter. If these issues continue we highly recommend troubleshooting your controller using this link here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution.

      Best,

      Heather
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works across mutiple platforms

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with my Windows 10 PC, iPad with ios13 and of course the XBOX. The wireless adaptor had a better response than a standard Bluetooth adaptor.

    I would recommend this to a friend