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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the wireless connectivity, easy setup, and compatibility of the product with Windows/PC, Xbox One, Xbox Series X, and Xbox Series S. They appreciate the convenience of plug-and-play functionality and the affordability of the product. However, some customers have concerns about the battery life and build quality of the controller.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 497 reviews
  • Rated 4 out of 5 stars

    My kid liked it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid liked it. He used it with his computer to play games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t broke yet after a few months. So that’s a plus

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same ol Same ol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same maker same issues just new feel. The slightly newer grips that have a rubber feel to the palm of your hands that are nice over the plastic feel but the controller still has the same problems of bumpers breaking and the toggle sticks caving in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not work for my win 7.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased based on drscription thad said for win 7 8,10. But not get connected with my win 7. The adapter wireless only work with win 10. I have to return it as customer service tech support.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright purchase, had to get another not long after but it was covered by the warranty. They don’t last that long and could have better longevity but then how would they make money

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Keeps losing connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when it wants, it kept losing connection for me and wouldn’t let me go more than like 5ft or it would lose the signal also

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for taking the time to reach out. We regret to hear you've been having some difficulties with the connection of your Xbox Wireless Controller + Wireless Adapter for Windows 10. We understand having an unstable connection when playing your favorite games can be frustrating, and to help we highly recommend checking out these troubleshooting tips here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution.

      We sincerely hope that helps!

      Kindly,

      Heather
      Microsoft Customer Care Microsoft

  • Rated 2 out of 5 stars

    Good controller, Bad dongle

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of Xbox controllers! I am sure this would have been a 5 star review but I received a lemon, The glue or whatever was supposed to be used in the usb dongle to hold it together wasn't there andI ended up having 1/2 stuck in my laptop. Much to my surprise my laptop is able to use the controller without even needing the usb dongle. Too bad PS4 and Xbox can't learn from cross platform controllers!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a decent wireless controller. The triggers aren't great, just like the normal xbox one controller, but they are okay.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good combo works great for my PC but I have a problem with this being so pricey. You can buy the controller and USB separate and save about 20 bucks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    you will probably have to driver troubleshoot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took some time to figure out what drivers to install to get this to work. it is dependent on your computer, good luck!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had it a few months, previous controllers have last about 1 year so still to be determined how well this will hold up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extra setup needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller did not work with the java minecraft for PC right out of the box. I had to install Xpadder and run it in capability mode.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your experience with the community. We're glad you found the ideal set-up for you with the Xbox Wireless Controller with Wireless Adapter for Windows 10. Please know that if you should ever encounter further questions about your Microsoft accessories, our team is always here to help: https://support.microsoft.com/en-us/contactus/.

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Wireless

    Rated 1 out of 5 stars

    Controller defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived and worked for a week or so, then completely stopped working. Never dropped, nor abused in any way. Troubleshooting for 3+ hours and doing everything imaginable was fruitless. Controller obviously defective. Returned it within the next week for a full refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not worth it for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't response to the adapter a month after i bought it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 2 out of 5 stars

    Laggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was terrible for me always lagged.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry to hear you experienced some difficulties with your Xbox Wireless Controller + Wireless Adapter. We would love to hear more about your experience so that we may be of further assistance. Our wonderful support team can be reached here: https://support.microsoft.com/en-us/contactus/. We sincerely hope this helps.

      Best,

      Heather
      Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was dirty and needed a cleaning. That's all really.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still learning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to have a learning curve, if you have never use one before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hirh quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as controlers go play station is the best but you cant use one with pc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t like it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the product to store as the controller was awkward

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for leaving some feedback about your experience with the Xbox Wireless Controller + Wireless Adapter. We're sorry to hear your controller was not a comfortable fit for you, and we'd love to know more about your experience to see if we can be of further assistance. At your earliest convenience, please feel free to reach out to our team here: https://aka.ms/AA4rbq6, with any additional information you'd like to provide.

      Kindly,

      Heather
      Microsoft Customer Care Microsoft

  • Rated 2 out of 5 stars

    Plastic casing issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part this controller is good, however on my unit the plastic casing (the plates making up the front and back sides, which connect at a seam) shifts and creaks in the left grip while playing, which is pretty annoying.

    No, I would not recommend this to a friend