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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the wireless connectivity, easy setup, and compatibility of the product with Windows/PC, Xbox One, Xbox Series X, and Xbox Series S. They appreciate the convenience of plug-and-play functionality and the affordability of the product. However, some customers have concerns about the battery life and build quality of the controller.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-497 of 497 reviews
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    don't know

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless adapter did not connect with the controller. The controller was not being recognized on multiple PCs. Possible defective adapter. returned the item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Sht controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t work I’ve had it for a while and have tried it numerous times can’t get it connected .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I Was Scammed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying that Best Buy is my favorite store and I really don't want to leave a bad review... With that said, I never purchased this controller and one of the two employees that were helping me in the computer or camera section must have added it to my bill to cover the cost of their new X Box controller. The those Best Buy employees: "I hope that controller brings you bad luck!"

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hit and miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller disconnects often during play. Not reliable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Raspberry Pie system that I use a Xbox wired controller for. I was hoping to be able to use this wireless one but it would not work with it. Now I am still limited to the length of my wired controller.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap or used, not sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a very flimsy controller, it actually feels used. The A button doesn’t respond sometimes. Not what you expect for 80 bucks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried on my PC and it did not work very well for me. Maybe I'm not as tech savvy or I don't game as much. Returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Probably this worse product I’ve ever seen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Response is torrential. No recharge system. What do you expect from Microsoft. Never given a bad experience, but bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it for a month and thumbsticks already messing up, fu%# microsoft

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not windows 10 compatiable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with digital download games on Windows 10.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great but it’s to expensive I can get more online.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    After 2 weeks stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working. We have had a few that have stopped working.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear you are experiencing some issues with your Xbox Wireless Controller with Wireless Adapter for Windows 10. We highly recommend reaching out to our support team to see if we can be of assistance. Please don't hesitate to reach out here: https://support.microsoft.com/en-us/contactus/.

      Kind regards,

      Jessica
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    The quality is not very assuring...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller worked fantastic for the first week or two. I loved the weight of the controller, the feel, the buttons, the triggers... It was very sleek and worked fantastic with Windows 10. My PC became more console like in terms of ease of use ~ I just turned on the controller, hit the Xbox button and then got into Steam Big Picture on my TV. The only gripes I had with it was no rechargeable battery or USB C connection, but I can drop the latter considering this released in 2013. Where the issue lies is in quality control. The controller was out on my desk for about a day. I begin using it and notice the D-pad became quite mushy near the top. It wasn't clicky, and was registering a rapid press of inputs. It was very unusual... The following day I was trying to play, but the controller kept turning off. Now keep in mind the batteries that came with the unit weren't very old, quite fresh actually. The controller would turn off like it lost connection with the receiver. The longest I could get the controller to connect was for a minute at a time, then I had to finagle the adapter and turn the controller back on. I'm not sure where the problem lies here. I really wanted to love this controller, but I think my solution moving forward for PC gaming will be a PCI-e/USB Bluetooth receiver with a Dualshock 4. Maybe I'll give another Xbox controller a shot with that configuration. But this worried me enough to return the controller and question the quality long term.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Still working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product bought years ago and its like new no problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome! Setup was as simple and plugging in the dongle, turning on the controller, and hitting the sync button on both. Boom, connected and ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good PC controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son so he coulde start streaming his game play on PC. VothramireDelocke check him out on Twitch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC Gamepad.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless adapter that comes with this seems to work much better than Bluetooth.

    I would recommend this to a friend