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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35288 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1164 Showing 23,261-23,280 of 35,285 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love how it works great. I will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIRE!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it ain’t broke don’t fix it. This controller is amazing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Xbox comtroller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i really review about these you get either stick drift from a new one right out of box or you get stick drift or button stick later they are not made to last forever and is not bestbuys fault they are made to break this is how money is made by buying more the controller its self is hand friendly and rests easy in hand i have had expensive ones but honestly they dont last much longer so overall i would say 3 star due to not long lasting every thing wears out over time but when you are limited what you can use when you cant play keyboard and mouse this is the other option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought open box, perfect condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open-box controller, as it was a bit cheaper. It shipped very quickly and the controller was in perfect condition. If I hadn't closely inspected it, I wouldn't have been able to tell that it wasn't new.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect splash of color.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color Xbox has gotten this control right!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ryan,

      We're happy you love it! Whether it be the optimized user interface and in-game precision it offers, or simply the available color options, we're excited to be a valued addition to your home gaming setup. We're glad you've been pleased with your purchase! Thank you for sharing your feedback, we appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, a rechargeable battery pack or controller cradle would’ve been nice

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Blue controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting to get the blue controller for a while

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear your patience paid off, and you were able to finally get your hands on one for yourself! The Shock Blue colorway of your new Xbox Series X/S Controller is a great choice. It's our favorite of the bunch! We're happy you have been pleased with your purchase. Thank you for sharing your experience! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller. Easy to use. Nice color.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the one controller. Better grip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller I would recommend. Very comfortable

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Feels smaller than the previous model

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great!!!!!!!!!!!!!!!!!!!!!!!! Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dopest controller they got for the Series X/S. Came early too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool controller and nice color. Would purchase again anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pop of color is a nice touch!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bold beautiful color works great for my Xbox one

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love the Shock Blue colorway of your new Xbox Series X/S Controller! It's our favorite too, and we're thrilled you have found it to match your setup and fit right in. Whether it simply be the color, or the optimized user interface and reliable functionality it hosts, we're happy to be a beneficial addition to your next-generation gaming setup. Thank you for sharing your thoughts with the community! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Fun for H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it. Will play for hours. Loves the color

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Yello

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yellow is the way to go you cant lose this controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controller works well, item is still working,

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Old Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard reliable xbox controller. Black color is better then the bright white one.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift
    Best Buy Employee

    Rated 3 out of 5 stars

    Ol reliable

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is the controller you get when someone says “go to the store and grab a controller”. It will probably have drift in 1-2 years, but the Geek squad protection helps with not pay 60 bucks each time it happens

    I would recommend this to a friend