Customer Ratings & Reviews
- Model:
- JMU-00003
- SKU:
- 6455394
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Feel
Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent new version with a good feel. Microsoft did it again
I would recommend this to a friend - Pros mentioned:Design
great looking controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a great looking controller. the only issue I have is with Microsoft that why would we still be using double a batteries for it. If you don't want to use them you have to buy a third-party battery pack to have them, be rechargeable
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and is perfect i would definitely recommend
I would recommend this to a friend - Pros mentioned:Color
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the color and the remote works great
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear your wife loves the Pulse Red colorway of your new Xbox Series X/S Controller! It's our favorite of the bunch, and we couldn't be happier to be a valued addition to your home setup. Thank you for sharing your story with the community! We appreciate it, and are glad you are pleased with your purchase.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Grip
controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my controller. nice grip, not heavy always get wireless
I would recommend this to a friend - Pros mentioned:Design
My sons fav
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product if going to get a controller this is the one
I would recommend this to a friend - Pros mentioned:Color
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so much and I just love the texture and color
I would recommend this to a friend - Pros mentioned:Overall performance
Product works as intended, poor delivery service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When purchasing this product with a warrant, be careful as it can lead to extended delays and irritating phone calls trying to track down where your package is. I spent hours (including being on hold over 10 times) trying to find where my package was left in my apartment complex. The delivery driver took a terrible picture of the package when leaving and was awful trying to get a hold of when I could not find my package (how hard is it to leave at the main office?). Overall, product had no issues but I was disappointed in Best Buy’s delivery service company, “Roadie” and am unsure if I will be returning because of the lack of customer service from them.
No, I would not recommend this to a friend Series X
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchas for my series X Xbox very comfortable
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you are enjoying the comfortable, redesigned user interface of your new Xbox Series X/S Controller! We've built your new device to offer our users the in-game control they need to succeed at their favorite title, and couldn't be happier you have found it to suit your needs. We're thrilled you love it! Thank you for sharing your feedback. We appreciate your insight!
Happy Gaming,
Brad - Xbox Customer Care
Good controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice controller, it was easy for me to pair it as well.
I would recommend this to a friendxbox
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a good controller that works on xbox one, series x and pc.
I would recommend this to a friendNew gen controller on the xbox one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, comfortable, and love the new capture bottom
I would recommend this to a friend- Pros mentioned:Color
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller great color to add to the collection
I would recommend this to a friend - Pros mentioned:Color
Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works great. I use it all the time. Great color.
I would recommend this to a friend - Pros mentioned:Color
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and a great color no issues connecting to system
I would recommend this to a friend - Pros mentioned:Color
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color, work great will buy if it goes out
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Mike,
We're excited to hear you love the Shock Blue colorway of your new Xbox Series X/S Controller! It's our favorite of the available options, and we couldn't be happier you've found it to be the perfect addition to your home setup. We're happy you love it! Thank you for taking a few minutes from your day to share your thoughts. We appreciate it, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Grip
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it...easy to use...good grip...easy to play games
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy you love your new device! Whether it be its ease-of-use, reliable functionality, textured grip design, or simply the control you feel while playing your favorite title, we're thrilled you have found your new Xbox Series X/S Controller to suit your needs as a gamer. Thank you for sharing your story! We appreciate your insight, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good controller and it is very comfortable when using it.
I would recommend this to a friend- Pros mentioned:Overall performance
Great controller!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New changes make the Xbox controller even better than before.
I would recommend this to a friend Abou Omar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing what you have done with this one for me and my family
I would recommend this to a friend