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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35302 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1278 Showing 25,541-25,560 of 35,300 reviews
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller it’s got the textured grip on the back for a more comfortable grasp and it just looks awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for this controller. Can you have enough?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good keep disconnecting at firat but then started working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get this controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the finest controller in the modern gaming era. It fits very nicely in my quite large hands, and the tactile feeling of the controls are excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick drift needs to be addressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are very nice but there’s a serious reliability flaw. Controller stick drift is a major problem for Microsoft Xbox and I’ve had to replace 3 in less than 2 years. One had within 2 weeks of getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable controller. It has a matte finish, so be warned if that's a texture you don't like. It feels a little bit less dense than the Xbox One S controller. I really like the D-Pad on this. So far, it works great on my PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Drew,

      We're glad that you're enjoying the comfortable feel and design of your new Xbox wireless controller. it's great to hear that it works well with your PC, too. Thanks for sharing your experience; we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the controller big upgrade in quality vs old Xbox controller and works with the one x no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need a 2nd controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little on the expensive side but needed a 2nd controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    X BOX CONTROLLER IS GREEN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's prettt green and still gets joycon drift. Its good

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Xbox one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, has a good feel,but sometimes it disconnects from my xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item okay. Store not so much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As for the controller, purchased for my Grandson with the Xbox One S. Appears to work well: no complaints. As for Best Buy, I don't shop there unless I absolutely have to. The customer service at the Green Bay store is horrendous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better options online.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering online was a breeze however, I would have rather been able to pick it up at the store. The selection in-store is pretty non existent and has been for a while for X Box accessories. They apparently have items at a warehouse somewhere just not in person. We are longtime customers and this is not unusual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks better in person than it does online. Im sure it functions well like all the other controllers but i bought it as a collectible to just look at.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 3 out of 5 stars

    XBOX Shock Blue Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased three weeks ago and the Controller was easy to setup, however having a drifting issue when playing games caused by the left hand joystick. Taking it in for repair at Best Buy Service Center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shipping was horrible!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is fine. BUT...it was supposed to be a Christmas gift and I just received it on Jan. 7th. Although, when I ordered it said guaranteed before the 25th. I’m not sure what went wrong because I ordered it on Dec.15th.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly would but this remote again and my son liked the blue color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aqua shift Xbox controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color shift controller that's also very ergonomic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price. My son love it and uses it all the time

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and as the usual these are amazing controllers. Works great on my xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Game controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson is happy with product. He likes the color.

    I would recommend this to a friend