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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35306 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1295 Showing 25,881-25,900 of 35,303 reviews
  • Rated 5 out of 5 stars

    Striking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a cool controller -- the colors are gorgeous and it beats just having the old white or black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice finish.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice finish on the controller. It looks great. Quality is standard quality. Found it on good sale price, which is what persuaded me to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the feel of the original Xbox One controller, and this thing is a direct upgrade to that. It pairs flawlessly with Windows PCs, so even if you're not an Xbox player, you can get some use out of it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Our aim with the latest Xbox Series X/S Controller was to take beloved elements of past controllers, and optimize them with next-generation design and technology; all aimed at delivering the very best device and experience to our users. Having experienced both new and old, we're thrilled to hear you are enjoying your new setup! Thank you for taking a few minutes to share your thoughts with us. We value your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great additional controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the textured grips help for long game play. Picked this up on sale, I do not see any difference in quality compared to the other colors I own. In the first month no drifting of controls.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts on the Xbox Series X/S Controller. We are glad you're a fan of the textured grips. We hope thing continue to run smoothly!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Beautiful.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the aesthetics of this controller! If you can grab the matching headset is looks amazing as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got openbox and It was in splendid condition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got openbox and It was in splendid condition. The bottons feel good and the trigger travel is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The updates are small from the previous version, but it is a much more solid feeling controller. The D-pad has an audible click and is very responsive. The controller using usb-c to charge is a welcome change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks amazing, better than I had expected. It feels great, not slippery or slick at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller but bad 1st launch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I bought had defect, vibration and blu tooth connection was an issue for me, when I exchange it for another one, everything perfect no issues, I think its because of 1st launch issues, but I love this controller, not much changed this feels like its alittle smaller but perfect size for smaller hands like mine, Must-Have controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to my PC easily through bluetooth (no additional dongle was purchased) and it stays ready to connect even after I turn it off for the night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    controller for xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for siblings to replace old controllers works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for siblings to replace old controllers works great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bella,

      We are glad to hear that the Xbox Series S/X Controller is working well for you. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox makes a solid controller with many color options. Works great right out of the box and is easy to pair.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. I definitely recommend buying this controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent but Unresponsive Buttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent feel of the controller in the hand and great button positioning. Rated the white Xbox Series S controller 4 stars because the responsiveness of the buttons are not what they should be. Didn't like it when i tried to engage in a battle and pulled the trigger and nothing happened...then i died! Lol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox remote is great love it but make sure to get geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent but still buy protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent dpad. light and feels great in hand. seems like Microsoft fixed the joystick leaning problem. would still absolutely recommend buying the 2 yr geek squad protection with this or ANY controller

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the colors and it feels good in my hands and i look good while using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller for the next generation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bought this to use for my One X and had 0 problems with it. After getting my Series X I've also had 0 problems with it. Its a upgraded controller with not much difference from the last one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      No matter your host system, we've designed your new Xbox Series X/S Controller to offer the very best user experience and connectivity available on the market today. We're thrilled you are having an issue-free, enjoyable time with it! Thank you for sharing your thoughts. We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Hopeful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an excellent choice when I decided on this wireless controller. My plan is to use this on a pc as a game controller for a pc based game. The game is a Microsoft title so this should do the trick.

    I would recommend this to a friend