Customer Ratings & Reviews
- Model:
- JMU-00003
- SKU:
- 6455394
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Nice controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade over the original controller that was included with our XBOX One S
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your thoughts on the Xbox Series X/S Controller. We are happy to hear that you are satisfied with your purchase. We hope you enjoy your upgrade!
Happy gaming,
Kiernan
Xbox Customer Care
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Price is a little ridiculous but still a good controller.
I would recommend this to a friendXbox remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know why the bottom isn’t read but other than that great remote
I would recommend this to a friendAdd another one to your collection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been collecting controllers so I had to give this one a try. Camouflage isn't my thing, but it still looks good.
I would recommend this to a friendAlways need an extra!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always have to have a few extra controllers for when friends come along.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Having a few extra controllers around to ensure your friends can join in the action is a great reason to pick up your new Xbox Series X/S Controller. Leave no man or woman behind! We're thrilled you are enjoying your sessions with your new device, and have found it to suit your needs as a next-generation gamer. Thank you for sharing your feedback with us, we appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller to use while gaming, still works perfectly.
I would recommend this to a friendGreat Pick Up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller fits in my hand perfectly and has been wonderful.
I would recommend this to a friendSon loves it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cont roller works almost. It came with a free 30 day trail for the Xbox.
I would recommend this to a friendX box Remote control
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is serving the purpose it was bought for. My kids love it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're thrilled your kids are enjoying their new interface! No matter your game or playstyle, we've designed your new Xbox Series X/S Controller to offer our users more of the in-game control they're after. We're happy you and your family have found it to suit your needs! Thank you for sharing your story, we appreciate it. We're happy you are pleased with your purchase!
Happy Gaming,
Brad - Xbox Customer Care
Overall a good controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought the controller home the left and right trigger both had a weird sound as if they were already loose. They are not loose, but this is the first controller I bought that had this weird squeaking noise, but overall it’s a good controller. I believe Xbox controllers are made very cheaply in general.
I would recommend this to a friendXbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced, but the kids have no complaints on how it functions. Got it as a Christmas gift and it has been used for a month with no complaints.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel and amazing control. Very responsive. I love gaming with control.
I would recommend this to a friend- Cons mentioned:Stick drift
Stick drift
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All four of my controllers have stick drift..nice.
No, I would not recommend this to a friend Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my bf and he loves it. I also bought the warranty as well.
I would recommend this to a friendSolid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to handle! Doesn’t feel “crowded”. Great controller!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We know having the space to move and interact with your interface can make or break your performance, and have updated the design of your new Xbox Series X/S Controller accordingly. We're thrilled you've noticed the improved spacing and grip textures of your new device! We're happy you love it. Thank you for sharing your thoughts! We appreciate it, and are glad you are pleased with your purchase.
Happy Gaming,
Brad - Xbox Customer Care
Xbox controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light controller for a great machine!! It is a lot like the previous one
I would recommend this to a friendGood
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for me. No pressure sensitive buttons for the trigger button
I would recommend this to a friend- Pros mentioned:Grip
New Xbox controllers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left thumb stick broke in less than a week. Textured grip is nice but seems a little weak as far as durability is concerned.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the left thumbstick on your new Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
USB Upgrade
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Controller. Now works with USB C. Seems very stable in hand
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Omar,
Whether it be the USB-C connectivity it hosts, or simply its reliable performance and comfortable in-hand feel, we're happy to hear you've been enjoying your sessions with your new Xbox Series X/S Controller. We're thrilled you think it's awesome! Thank you for sharing your experience, we appreciate it. We're glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Blue Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller! Not sure why a different color is $10 more but had to have it.
I would recommend this to a friend