Customer Ratings & Reviews
- Model:
- JMU-00003
- SKU:
- 6455394
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Xbox camo controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks awesome and my son was very happy with it. Works perfectly and looking to buy one for myself. Charges fast and no issues yet with the remote controller.
I would recommend this to a friend - Pros mentioned:Overall performance
Got for great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the controller on sale almost 50% off! Couldn't be happier. As long as you aren't smashing them they last a long time.
I would recommend this to a friend - Cons mentioned:Stick drift
Xbox one s controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its already drifted after only 3 days playing with the controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry there's an issue with your Xbox wireless controller. If it's within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, our team at Xbox Support can help. Reach out for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Battery life
Xbox control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox controller is okay with wish have reachable battery like ps4.
I would recommend this to a friend - Pros mentioned:Grip
Excellent Grip and handling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Grip and handling, the Xbox Series X controllers continue the excellence of the Xbox One controllers and are the best controllers to use for PC use.
I would recommend this to a friend Disconnection issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting. Apparently a software patch is coming sometime.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with the connection on your new Xbox wireless controller. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We urge you to reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Matt rocks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matt, the store manager went above and beyond for me, appreciate the care he took to make sure I received the correct product for me.
I would recommend this to a friend - Pros mentioned:Overall performance
Good control
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Control is average for its type, but it's durable!
I would recommend this to a friend - Pros mentioned:Grip
WORTH IT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pricey, however it's worth it. The grip and buttons are a lot more smoother and firm. The color fadeness of the controller looks much better in person.
I would recommend this to a friend - Pros mentioned:Overall performance
great deal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new controller.It works and feels just fine.And now me and a friend can sit on the couch and game all we want without one of us just sitting there.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy you love it! Whether as your main interface, or as a second device for gaming with friends, you can do no better than to pair up with your new Xbox Series X/S Controller. The amount of in-game control and precision it offers is unmatched! We're excited to be a part of your next-generation gaming experience. Thank you for sharing your thoughts! We appreciate it.
Happy Gaming,
Brad - Xbox Customer Care
Guaranteed stick drift in 14 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this controller for 2 weeks and already got stick drift again. I understand the product isnt supposed to last 10 years, but 2 weeks is shameful.
No, I would not recommend this to a friendBad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey. This controller has none of the innovation we say with PlayStation. It is quite disappointing
No, I would not recommend this to a friendNew control
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a previous worn out controller.
I would recommend this to a friend- Pros mentioned:Grip
Xbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller it works amazing love how it feels with the grips
I would recommend this to a friend - Cons mentioned:Battery life
Needs improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller really acts up when the battery is low. Disconnects a lot
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your Xbox wireless controller. Unfortunately, a low battery is one of the main reasons for random disconnects. We recommend either replacing its batteries or investing in a rechargeable battery pack such as the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. If you continue to experience disconnects, we suggest troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Color
Pulse Red Xbox controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now this?…. Bright Red with white back and black anolog sticks are great color combo! Now im wanting the Electric volt!
I would recommend this to a friend - Cons mentioned:Battery life
Good controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers are nice, I just wish they lasted a bit longer
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad that you're enjoying your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If you run into an issue with it, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Poor Quality & Durability
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used Xbox controllers for a long time, going back to the original first gen "Xbox". I can say without hesitation that these controllers are the worst in terms of quality and durability. I never had an Xbox controller actually just wear out/break from normal usage until I used these. I've had to replaced 2 of these in the last 12 months. The right bumper(RB) button wore out and became unresponsive on the first. Then the same thing happened to the left bumper(LB) on the replacement. My other issue is more subjective/personal preference but the triggers feel terrible. There's hardly any resistance. Personally, I prefer more tension on the triggers like on the old Xbox 360 controllers. These days I game primarily on my desktop PC. After the first controller broke I unearthed my old wired Xbox 360 for Windows controller to use as a temporary replacement. Not only did it still work but the difference in quality was night and day in favor of the old X360 controller. At $50-$60 per controller I can't recommend these as a primary, daily-driver. If the build quality was better, maybe. I'd only consider it as a spare/backup that doesnt get much use.
No, I would not recommend this to a friendBluetooth issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like it. Bluetooth keeps cutting in and out.
No, I would not recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful controller but I wish the battery back plate was black or neon instead of white.
I would recommend this to a friend