Customer Ratings & Reviews
- Model:
- JMU-00003
- SKU:
- 6455394
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Feels better than last gen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a sold well made controller that improves on the areas that were lacking last gen around.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Microsoft Xbox controller works as expected .
I would recommend this to a friend Useless with known disconnect issue
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this controller for a new gaming PC, but it has been plagued with disconnect bugs and is useless to try and use. Microsoft has "committeemen to fixing this issue," but four months after I have bought it is still a paper weight. There has been a firmware update for Windows, but it didn't solve the issue and the newer firmware updates can only be installed via Xbox Series X/S. Can be used wired, but that is far from a fix.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Battery life
Double A batteries disconnect for half second
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller constantly disconnects for less than a second despite being full battery. Still works but gets in the way while playing games.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Antonio,
We're sorry that there's a problem with disconnects using your new Xbox wireless controller. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Smh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift occurs regular and fast on this remote
No, I would not recommend this to a friend - Cons mentioned:Size
Ruined Classic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many people are not aware of this, but, Microsoft actually shrunk the size of the controller this time around, it is slightly smaller than the last gen controller. Microsoft said they did it to increase usability for children, the problem is, it is now less usable by an adult. Expect hand strain when using. In addition I had issues with random disconnects when trying to use it on PC. Going to return both and get the Dual Sense instead.
No, I would not recommend this to a friend - Cons mentioned:Stick drift
:/
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband and not gonna lie, he has g had it long and it’s already got stock drift…
No, I would not recommend this to a friend Don't buy this at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller does not work. Get's super hot and the batteries will burn your hand when trying to remove them. Store is of no help and even tells me to look up the Microsoft website to help. Never used and brand new.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Had to return
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return these controllers because they did not hold the rechargeable batteries from the old controllers.
I would recommend this to a friend Used controller broken when I opened it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it and the aim button was broken on it. But I had bought it used and they said everything was working on it I got home and tried it and it was broken
I would recommend this to a friend- Pros mentioned:Overall performance
No title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a birthday gift for my grandson!!!!!!
I would recommend this to a friend Gamer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The control was easy to program to console and the gamer enjoys every moment of controller.
I would recommend this to a friendCheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t feel solid enough to justify the price and in comparison to past controllers. A button would stick pretty awful, not worth it.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Best controller at the moment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What the title said. .
I would recommend this to a friend Stick drift after 1 month of use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Experiencing stick drift in the right thumb stick after 1 month. I play a lot and go through a 2-3 controllers a year, but a controller going bad after 1 month is not acceptable.
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Stick Shift Problem!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately Microsoft has to do a little better with a product like this!!! Because unfortunately the Xbox joystick continues to suffer from what is called,stick shift! And if this continues,it well be a bad karma on the Xbox brand!!! So i hope indeed Microsoft will fix this problem!!! And soon as possible!!!
No, I would not recommend this to a friend Great Controller, But Not For Me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great controller. The color shifting in the light looked great and everything, and I would definitely would recommend this controller to any Xbox gamer out there. Unfortunately, the controller felt big in my already big hands and it wasn't as comfortable as the DualShock 4, DualSense, Switch Pro controller, or even the Stadia controller. I'm more used to the symmetrical analog sticks. Otherwise, it is a great controller that I would definitely recommend to almost anyone.
I would recommend this to a friendgame controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller and my son loves playing with it.
I would recommend this to a friendIt’s okay
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Joysticks seem to get a drift after a couple of months.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Awesome controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller Microsoft colorways are always awesome and their controllers are top tier
I would recommend this to a friend