Customer Ratings & Reviews
- Model:
- JMU-00003
- SKU:
- 6455394
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
controlla player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the controller is pretty amazing, no drift and works well with all games.
I would recommend this to a friend old (un)reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried a few Xbox controllers over the years and I can say this is the only one I actually like (out of the ones I've used). Unfortunately I've bought this same thing about 4 times in 5 years, because some part always stops working (connector, stick drift, etc). I really wish the quality was better at this price point, but it's the price I pay to not hate my controller.
I would recommend this to a friend- Cons mentioned:Stick drift
Xbox One controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feeling controller. Although it only lasted a little over a year until it started with the usual stick drift & button registration, etc., it’s been a great controller.
I would recommend this to a friend - Cons mentioned:Stick drift
Controllee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works really this is the only one i got that didnt have stickdrift
I would recommend this to a friend Reliable controller for Xbox, PC, Apple TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for multiple devices. Switching between devices sometimes works well but sometimes still requires re pairing. I have used this with the Xbox, PC, and Apple TV and overall it’s great.
I would recommend this to a friend- Pros mentioned:Color, Feel
Dope Piece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller, colors is cool and the overall feel is good!
I would recommend this to a friend - Pros mentioned:Color
REMOTE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great game controller easy to use. Enjoy the color option availability
I would recommend this to a friend - Cons mentioned:Battery life
Eh! It’s good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, but battery doesn’t last as long as I wanted it to :(( nevertheless I still recommend
I would recommend this to a friend 
They just keep getting better
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I love this controller. Its so nice and well made. And looks great
I would recommend this to a friend- Pros mentioned:Design
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy Love the nice controller design. Works with new and old xboxone
I would recommend this to a friend - Pros mentioned:GripCons mentioned:Battery life
Good but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller. Good response time. Buttons have good feel to them. Joystick response is very good . Good grip on handles. Would give 5 stars but still using batteries.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad that you're enjoying your new Xbox wireless controller for the most part, and that you're a fan of its responsiveness and comfortable feel. If you would prefer for the controller to be rechargeable, we recommend getting a rechargeable battery pack such as the Xbox Rechargeable Battery and USB-C Cable. For more information, go here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Grip
Pretty nice with some flaws
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Really comfortable in the hands. It’s not as bulky as the previous rendition. Includes a nice grip that makes me wonder why that wasn’t thought of before. Looks clean. Cons: D-pad is loud boy woo. Very tactile click, but not a dealbreaker. The Bluetooth connectivity quality on PC is questionable and will disconnect from time to time. Dongle can be bought separately but that’s another $25 to spend, which shouldn’t be necessary. Overall it’s a nice controller and is often discounted. If you can live with the cons of it then I’d say go for it! Microsoft will likely fix these in future releases.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for sharing your great thoughts and feedback about your new Xbox wireless controller. We're glad that you're enjoying its comfortable feel and that it's working well for you for the most part. If you're still experiencing an issue with Bluetooth connectivity to your Windows 10 PC, we recommend making sure that your PC has the latest service update installed and that the controller's firmware is likewise updated. For more tips, please reach out to Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Color, Overall performance
Worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the blue color and the remote has held up well with the kids.
I would recommend this to a friend Good Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stuck a little at first. But once I used for an hour or so it worked perfectly
I would recommend this to a friend- Pros mentioned:Overall performance
Game Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to control and it has a great feel.
I would recommend this to a friend - Cons mentioned:Battery life
Always a good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys pretty much stay the same but better quality! So glad that we can keep replacing our old ones and they are always compatible and easy to set up. The battery does seem to die a little faster but maybe it's my imagination.
I would recommend this to a friend xbox one controller series s
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good controller, lasted long time but x button got sticky on first day,
I would recommend this to a friendDoes exactly what I need it to.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont own an xbox but play on pc. That being said, i need a controller that would work witjout having to worry about what is compatible with different games. This control worked perfect, it connected through bluetooth and worked right off the bat. Highly recomment for people who play on PC.
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox Controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it straight out of the package, no stick drift what so ever. Does the job it was built to do
I would recommend this to a friend - Pros mentioned:Overall performance
Controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with your base every day controller
I would recommend this to a friend