Customer Ratings & Reviews

Controller feels amazing and paddles are very nice. Only issue is the left stick. I’d suggest the protection plan if your left stick starts to break or drift. Only reason for the 4 star but best buys coverage is great.

Great controller with precision control sticks. Definitely gives an advantage in competitive video games. Very durable and extremely comfortable. Highly recommended!

I love this remote ! The main reason to buy it was because I play CoD, and sadly my thumb gets tired for running, with this remote that pain is not a problem anymore. I was able to modify the bottoms wherever I needed to be.

One of the best controllers for xbox for sure. The battery lasts forever and the back programable buttons are awesome

Has held up well to consistent play and heavy use.

Good quality build! Best Xbox controller I’ve used

The controller was on back order so I was super excited when it became available(covid and what not). Overall the controller has unmatchable customization, but like other reviews say it has its problems... the A and B button don’t Respond 1 in 10 presses.. which isn’t that big of a deal since you can use the paddles... that’s all cool until the paddles do the same. I love this controller. I swapped from years of playing claw on a regular x-box controller. All I can say is buy it from Best Buy and get the geek squad 2 year protection. Geek squad has no questions asked and you get a new one. This controller is plagued with problems.... so use Best Buy

This controller is top of the line. Ive played for many years and this is prob the best I've ever had the grip is great. Easy to find in store

When you feel like the stock controller is just a toy this is so much better

Nice quality. Loving the paddles and customization

Great controller great store with great workers❤️❤️

This controller is still holding strong since Christmas purchase. It is perfect and we have purchased multiple. My son has no complaints!

Over a year of use, and still loving it.. no stick drift either!

Very nice controller and definitely worth a premium price, but I would wait and try to scoop it up on a sale because $200 is a little steep for an Xbox remote that isn’t a custome built one.

Like my son play all the have times and say mom go to the Best Buy because this store have guarantee to the all customer.

This thing just fells premium compared to other controllers. I have been using this for a while and when I picked up a normal controller, recently, I couldn't help but thinking the normal controller felt cheap.

Play about 4 hours a day. This is the only PRO Controller that has been able to withstand my daily playing style. I have tried 3 different companies and they all break within 6 months to a year.

A great controller which I purchased for when I was able to get a Series X. Have one now and the controller feels good in your hands. A hefty price tag but worth it and the battery life is definitely a selling point. If you can make sure you insure it

This is my second elite 2 controller. The first one just quit working. Hit the xbox button and nothing..I had it about 7ish months. I always buy from Bestbuy and it cost me 40 to get this second one. When you buy their insurance and replace an item, you pay for the insurance on the product. Needless to say this one gas been going good for a little over a month. I love having the paddles on the back. I set them up so I don't have to push buttons. Also really like having the ability to make the right and left triggers have a shorter squeeze. Some games I like a longer squeeze and others short. Overall I would definitely give the controller a 5 star, however the first one has me gun shy. 4 star is it this go round. Definitely recommend, and recommend Bestbuy insurance.

Amazing service!!! Got me what I needed and in/out of the store. Good positive attitudes from employees always enjoy going into the store! Controller is amazing, best purchase I’ve made.