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Customer reviews

Rating 4.4 out of 5 stars with 16946 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 16,946 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting used to having the paddles on the back, I was hitting them by mistake. So I took the 2 big ones off and only use the 2 smalls in the top slots. What I like most is the versatility and options. It's solid and the battery lasts so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Saso,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you like the customization options and battery life. We hope you continue to enjoy this product!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase, controller works great and I use it daily with no issues- 5 star customer service and products-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an improvement from the black series 2 ones. They tried to right their wrongs with these white, red and blue ones (America!) . They are built sturdier i feel. And if you had the black one before with the charger base and all the paddles and such, just switch the paddles over to this core controller because it doesn't come with any of that. To me it was a no brainer . Definitely xbox best controller so far. The razer wolverine is nice, but the paddles are in a very awkward spot. This elite series 2 is where it's at, better than the original runs in black.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not worth the price for KNOWN issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for 2 days and buttons are sticky and the wireless connection is bad. This is a known issue that microsoft is aware of, this is not an issue with best buy, but with the product. I will be returning and getting a normal controller. This hassle is unfortunately not worth the price. I live the weight and the build of the controller, the ability to adjust the stick stifness was a prime selling point for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best gift for a Xbox gamer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy a regular controller again. Feels solid works well and last longer then the base controllers by far bought one for everyone in the family after having mine since launch and playing 20-30 hours a week on it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're delighted that you're enjoying your new Xbox Elite Wireless Controller Series 2 so much. It's great to hear that it's made you never want to use a standard controller again. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great .............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Makes a huge difference from a regular xbox controller. I also love that it comes with built-in paddles.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Professional Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! I have bought 2 now. I play alot and a normal controller will start drifting for me after like 2 months. I had my first Elite Controller for over 7 months. It seriously feels like a professional controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tyler,

      We're excited to hear you love your new Xbox Elite Wireless Controller Series 2 so much you bought a second device! We're thrilled you're enjoying the professional feel and performance of your new interface. We're glad it was a good investment for you! Thank you for taking a few minutes to share your thoughts with us. We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal product. Batterie life is outstanding and the overall feel and quality is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything I’ve come to expect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time finally came to replace my series one elite. The improvements over the series one justify the increased price, especially the adjustable tension thumb sticks. Worth every penny. I’m confident I’ll get a few years out of this like I did with my series one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2! We're glad that you're enjoying its updated features. Thank you for sharing your experience and we hope you get a lot of use out of your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series 2 Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very comfortable 100% recommend, also get the back paddles it’ll make your gaming experience better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market. Great quality. RGB led. Comes with charging case and cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Will never go back to using a regular controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller! I bought it for my fiancé and he absolutely loves it, it’s super comfortable and easy to use, you can adjust it to your liking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller of all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thing this is the best controller you can use actually, is my best buy of this year, and for my membership discounts is was a good price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a BIG upgrade over the Elite Series 1 controller but doesn't fix all of the flaws. It warrants a five star review because it's the best gaming controller I've used (haven't tried the new PS5 controller yet).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had regular and a fusion controller but the feel of the elite has been the best. Tightening of the sticks and just the mapping of the paddles love!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Shame *ding-ding... SHAME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick of it. Firstly, the stick tension is uneven. There is always one side that has more slack than the other, and there's a slight deadspace that is taken that you can feel it gently dragging before engaging the track pad. Secondly, the button registration. This was my 3rd try at the elite 2 since it came out and I'm done. The A button in particular (sometimes others as well) WILL NOT register soft presses that aren't directly over the button. They have curved buttons, it doesn't work out well. You have to Mash the buttons if you want consistency. If you play for hours at a time this starts to hurt your thumb joints. The buttons also have varying tension as well. The one I got had a stiff X button while the others weren't. Does that sound premium to you? Just stick with the regular controller. It's very reliable and was well tested before manufacturing, these not so much. They need to figure it out

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Premium Feel, Premium Quality, Premium Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty, way better than the normal controller. Feels a lot more premium, should come with every xbox. A little expensive though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. It was a great upgrade from the basic controller.

    I would recommend this to a friend