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Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 16,946 reviews
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase if you already have a complete set at home that way you dont need to buy the extra bottons after

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t pressure customers!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First controller I bought was a defect. Went to return it and had to spend 20 minutes listening to the try to sell me a ridiculous priced plan for protection which I kept informing I did not want but still continued to pressure me. I ended up getting basic two year plan so I could get back to my day. Don’t pressure people to buy things they do not want. I understand upsell but the situation was ridiculous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    enjoying the games again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s the best by far of the controllers in my opinion thanks microsoft & best buy

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller every

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever made. Period. Reassign the usual controls to back paddles or create a macro for a quick one button press that would have taken 2 button presses to accomplish, like going from standing to laying down without stopping at crouch

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad that you are loving how customizable the Xbox Elite Series 2 Controller is. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Service plan a must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, just waiting for the dreaded stick drift. Get the service plan. I have had about 5 different controllers already.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the feel and quality feels like a pro controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and plays great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love the color, it helps if you already have paddles and thumbsticks that way this is really plug and play since it's a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m lovin’ it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller. Finally got myself an elite series 2. Why I have waited so long, I could not tell you. This controller is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been gaming for years and I’ve yet to find a better controller. No other controller compares!

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    Last about a year

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought about 5 of these over the years and every single one had the left or right bumpers stop working after about 8 months to a year. Getting the best buy warranty makes the next one only $60 but its getting really annoying having to buy another one every year. But besides that its a decent controller if you want paddles.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, extremely well built and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Power House

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in time for my new PC worth every penny best controller on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft -Elite Series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for son he says it the best.I have bought many controllers for Xbox Xbox one and Xbox series s.easy to maneuver the control.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller, highly configurable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance and highly configurable. The windows configuration app is a plus to fine tune every aspect of the controller.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Elite controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my son’s second Elite controller in less than a year. The first one had a button go bad after a few months of use. He really likes this controller even though it has way to many buttons for me to comprehend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller I have bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller for FPS games like call of duty that’s why I got it the paddles on the rear make a big difference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller never let me down. never had an issue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The only Controller you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get because Scuf has fallen off!!! I had the first Elite as well and let me tell you this controller blows both of them out the water!!! will never support scuf again!!! Also get Best buy warranty!! the best around here!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller and only controller i will ever use. Custom button long lasting battery ehat more can i say !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great feel, not so great quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you hold an Elite Series 2 controller, you will never want to hold anything else. The build, looks and feel are incredible. The controller also has great battery life - claiming over 40 hours of gameplay - although I never tested that theory, the battery life is VERY long. The customization options are great and every gamer should be able to find a button/layout combo that works for them. Downside is that one of the D-pads stopped responding to certain directions just as the warranty expired. After some research, this is not uncommon. C'mon Xbox, a $200 controller should NOT have simple quality issue.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you have been enjoying the great feel and features of Xbox Elite Wireless Controller Series 2, but sorry to hear there's an issue with one of the D-pads. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft