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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 16,947 reviews
  • Rated 5 out of 5 stars

    Reliable controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable controller that I’ve had for almost a year now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    I have always wanted one

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The quality of this controller is the best ive probably ever felt as a seasoned vet in video gaming this is probably the best controller ive used

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great for call of duty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the controller. Makes you a better player because you can change up what buttons do what. Dislike is its a little heavy.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Elite 2 replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the pros of an elite controller for a lower price. A great replacement if your bumpers stopped working on an elite 2 controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers ive ever used!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To begin inuse this for PC gaming only, i tried the PS5 edge controller and the xbox elite 2 by far is better for PC. Easier to sync up and most pc games use the xbox layout. It feels very durable and of good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second controller of this type, the first being the gen 1. I love the ability to customize so many things on this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best premium desing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me the best controller so far. very good build quality and a well-polished design it does feel premium! no problems so far. very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is huge into video games. I almost fell over when he told me how much it was but he also explained why it was so expensive. I was sold. I was tired of purchasing controllers. Since I bought this a year ago I haven't had to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I still suck though..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newest version of the Elite is great! It's much better than my other Elite. I've had zero connection/audio issues so far. I love the shorter trigger lock adjustment. The paddles are shorter too so I won't have to take a grinder to them like the first version.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Danny,

      Thank you for sharing your experience with your Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its updated design and configurability. Even if you don't win every match, we hope you have a lot of fun with your new Elite Series 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Premium controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is fantastic, you take advantage of trigger stops, paddles and can deviate your opponent’s in any game due to those features quick reloading with out taking your finger off the trigger

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Grandchildren approved

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandchildren enjoy the faster responsiveness of this series. For me? Way overpriced

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great elite controller. This is a must have go out and spend the money you will not regret. It definitely improves your skill levels on call of duty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller for mid tier gamers who don’t want to spend a insane amount for a high end gaming controller

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    You guessed it, stick drift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon unboxing, this controller feels and plays great. Solid build, great response, worth the money. But inevitably, after the warranty expires, stick drift creeps in. This is my 3rd elite controller, and every one of them got stick drift around the same time. Every time I assime after years they would engineer that out of the next model, but nope, its built in. I buy a lot of mid to high level electronics with no extended warranty, and this is the ONLY product I ever recall failing, and consistently at that. Idk how this is possible. My biggest issue is the warranty is only 90 days, when the standard in any electronics is 1 year. So Microsoft know they dont last. The price on these need to come down, or better yet, extend the warranty to a year. Im tired of getting ripped off on these controllers. Ironically, the generic plastic ones always seem to last longer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of it it feels great in my hand. But the stick drift is horrible and I’ve only had the controller for 3 months. Also one of the paddle on the back is starting to become unresponsive unless I press really hard. Kinda disappointed in this especially for the money spent. I don’t know what To buy next because I’m so used to the paddles but I guess I’ll figure it out.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller, quality is amazing and Best Buy always has great deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great in your hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford it and it's the first time you hold and use this controller you'll be very impressed. It is the most comfortable controller I own including the PS5 and Switch Pro (which are great on their own).

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Kind of elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not near as solid as the gen 1 elite controller, trigger stop adjustment is nicer in my opinion, but I feel like I have issues with button presses not recognizing or notice I’ll have to press buttons a lot harder than normal. Lighter wait than gen 1 elite, feels cheaper. Overall it’s not bad if you can find one marked down. For the price I recommend a SCUF controller. Not quite as “Elite” as the previous model. Gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent price for an excellent controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Elite 2 controller is unquestionably the best controller available for all versions of X-Box, and at the recent sale price of $139.95 was a must buy item. Next day delivery was a very pleasant plus.

    I would recommend this to a friend