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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 16,952 reviews
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Bumpers still need improved or changed to buttons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bumpers are better than the 1st version but Ive went through 3 of these controllers already. I would of thought since this was a huge problem with the first one they might have just went with buttons instead of bumpers. I know i hit them pretty hard sometimes but a almost $200 controller and V2 shouldn't have this problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, durable & great price. Try to catch on sale you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgrade over the previous version.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid control with a few upgrades from the previous version. The built-in battery and charging is a definite upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good control, I feel different playing in tournaments

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Perfect controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller to date for the XBOX, has so many different options and customizations that I guarantee you'll be able to do whatever you want to do!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Win money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well good controller would always buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would definitily recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth the money amazing controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this controller both myself and my wife thought I was crazy for the amount of money. I was wrong it is an amazing controller well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market. I already had one, I bought this one for my girl. I don’t like to play without this controller once you make it your own

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller. Nothing wrong with it. No missing pieces, can’t beat the price

    I would recommend this to a friend
  • Cons mentioned:
    A button, Bumpers

    Rated 2 out of 5 stars

    Best pile of crap on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its kinda a pile of crap but works better then any scuff controller on the market. The bumpers will stop working after a year. This is a known issue. Some people with new controllers have had issues with the A button sticking. If you want a scuff type controller this is the one to get. But beware and get the geek squad warranty. It will eventually break

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sammy,

      We're sorry if there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Elite control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control easy maneuver and grip improves gaming style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy with Best Buy Plus to save.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because the price was really good with the "member price". Now I do not care about color, but the red was cheaper than the white or blue, so that is what I purchased. I already had a Elite Series 2 controller that has some pretty severe stick drift in the right thumbstick, so I was able to get this and just use all of the accessories from that controller with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is way better then I thought it would have been

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for the Xbox. This is a great way to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Series 2 controller definitely worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this upgrade to my previous Elite Series 1 controller. More options. More setups. Better grips and joystick options. Better weight ratio than the Elite 1. Worth the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing. We are happy to hear that you love the versatility and design of the Xbox Elite Wireless Controller Series 2. We hope it enhances your gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great item and great service

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The staff were beyond nice and quick. Super happy with my controller.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    X box controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took us opening like 4 controllers to find one where the A button doesn’t stick. The one we took home even sticks but better then the others we opened.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Wont need another controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve bought, having the built in battery and the overall feeling of the controller are great great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A worthy Successor to The Original Hit!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a semi-casual gamer with a taste for the finer things, when the original Elite controllers dropped I purchased a pair to use daily. While the value provided was exceptional, there were a myriad of growing pains to address as Microsoft went premium. After nearly 5 years of use, and several warranty events, it was time to let them go. I'm glad to say, Microsoft's followup appears to have addressed long-term concerns surrounding the joysticks and grips breaking down. Now if only they hadn't sealed the battery inside!

    I would recommend this to a friend