Customer Ratings & Reviews
- Model:
- EP2-74428
- SKU:
- 6678582
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Weighty and firm!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes I want a weightier, firmer controller. And this thing does the trick. It responds and holds up well when tightly gripping and quickly pressing many inputs in a short period of time. Totally awesome purchase!
I would recommend this to a friend- Cons mentioned:A button
Disappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy at your own risk. I bought this controller a year ago. The first one I got had an inconsistent A button. I returned it for a replacement to Best Buy. The replacement had the same issue. I mapped the A button to another button and was able to deal with it for a while. I sent it back to MS for repair. They had it for 2 weeks when it came back, same issue. Then it started to just turn off in the middle of a game. This happens at least once a week now even when the controller has a full battery. This would be a great controller if it wasn't so unreliable. I will say when the controller works it is great. Best controller I've ever used, unfortunately it doesn't always work.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so much better than just an ordinary controller.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best video game controller on the market and a great product!
I would recommend this to a friend - Pros mentioned:Overall performance
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this controller for over a month now and it’s absolutely perfect and worth the investment. This is the best controller you can get on the market.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Elias,
Thank you for sharing that you feel Xbox Elite Wireless Controller Series 2 is the best controller on the market. We're glad that it's been a good investment for you and we hope you continue to have a lot of fun playing games with your Elite 2.
Happy gaming,
Chuck
Xbox Customer Care
Open box controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little skeptical at first because it was open box. No problems whatsoever.
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Purchase. My son needed an upgrade for his Xbox
I would recommend this to a friend Best Xbox Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best controller option out there. Worth the extra cost.
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox elite controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller Feels really sturdy and got it for a great price
I would recommend this to a friend - Pros mentioned:Customization
Good
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Easy to customize to my personal liking and great for console or pc games
I would recommend this to a friend - Cons mentioned:Price
Nice upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the controller for the adjustment capabilities. Def a little pricey. I just hope it won’t suffer from the drifting issues reported/class action suit.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that your son is loving his new Xbox Elite Wireless Controller Series 2. While we don't anticipate him having any issues with it, every new Xbox controller comes with a 90-day limited manufacturer's warranty. If he runs into any issues, please have him reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
1 star for lack of fulfilling warranty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller itself is great buy it. What’s not great is having to go to 3 different best buys just so that they can say oh the one we have is a refurbished one and looks like a dog chewed it all up. If I’m paying for a warranty I expect my closest Best Buy to have the replacement not one that’s an HOUR COMMUTE from my house!!! Pathetic!
I would recommend this to a friendNice upgrade.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels good in the hand, nice tension adjustment on the sticks.
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend loves this controller! He has a few others but this is his favorite
I would recommend this to a friend Good controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a solid controller if you want to play games on Xbox competitively
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was apprehensive on getting this controller mainly because of the price. But looking at it from a gaming standpoint this controller does make excellent sense compared to the basic controller that comes with the console. Very good and very responsive especially when playing call of Duty so it's something definitely I would recommend if you are a gamer.
I would recommend this to a friendVery nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it! Perfect companion for the Series S or white color pallete Pc.
I would recommend this to a friendGreat Controler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my controler. With this one it works great and I love the feel with the paddles.
I would recommend this to a friend- Pros mentioned:Customization
Best Controller On The Market.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller ever. Nuff said. This thing is the greatest controller I’ve ever used because of the customization you have with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this controller over the standard version.
I would recommend this to a friend