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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16965 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 413 Showing 8,241-8,260 of 16,965 reviews
  • Rated 5 out of 5 stars

    Love this controler

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the elite 2 controller because of the additional under buttons

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just good enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great tbh except it does have some quality control issues. Out of the box when I purchased it 05/2021 the left analog stick didn't really work unless I press really hard. Over time pieces start to just break or become less clicky and effective like my LB button now. If you purchase this I highly recommend getting the protection plan with it because you will need it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Really Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice controller, has a good weight to it and the grips are extremely easy to hold on to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best controller on the market. It comes at a premium price but it is a premium product. Will not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controler

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! This controller has helped a lot of u take gaming seriously so many things you can do!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it this is the best controller I have the first elite controller and this one and I will not have another one controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eric,

      We know finding the perfect interface for you is a journey in and of itself, and we couldn't be happier you've found the right fit for you in your new Xbox Elite Wireless Controller Series 2. We're proud of the package we've put together, and thrilled you've found it to suit your needs as a modern gamer. Thank you for sharing your thoughts! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great feel and quality! love the elite controllers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good replacement if needed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an extra controller. Works great. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service and controller.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. The customer service was also phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes gaming a breeze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade to the standard controller and a very good sequel to the pro series 1

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loved it plays with it every day he says it even his play is better great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a heavy grip and a bit of a learning curve with the custom parts but its super solid to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it and feels great in the hand and overall a fun gaming experience

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Worst quality control ive ever experienced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since launch, I have returned 7+ controllers due to RB double/triple clicking, A,Y face buttons not registering when pressed, and MAJOR stick drift. Microsoft's quality control for the elite controllers (series 1+2) is non existent. Ive wasted hundreds of dollars purchasing the best buy warranty with every exchange bc i KNOW the issue(s) i mentioned above will be there. Ive now purchased the geek squad package to try to save money. I honestly dont even know what to suggest to those who read this bc i need those paddles now but literally every single controller ive recieved has been defective in a major way..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Red controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely like that it has color. Needs better grip for big hands and maybe some more button for extra customization/Personel. Over all it’s good though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it. Great purchase for our family. It works well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Best ever

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best feel ever, wouldn’t swap it for anything! Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller highly recommend for any Xbox game pass user.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller it us litterally the best i love everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is literally nothing wrong with it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was afraid to buy it because ive read reviews prior to buying it about how there was controller drift. However I received the controller yesterday there was absolutely no drift. For the joysticks, it may take some time to get used to because the grips are so strong and if you have been using a normal controller for about 5 months prior to buying this, it may take a few days to get used to. Make sure to keep the tension in the middle or the beginning if you play fortnite and also make sure to watch youtube videos on the controller before you buy this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Pani,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2. We're confident that once you've had a chance to get used to its grip and features, it may be difficult to go back to a standard controller. Your suggestions are excellent, too. We hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft