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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 16968 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 16,968 reviews
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Nice controller and battery life is great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in your head and definitely feels like you have an advantage when playing first person shooters

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase if you already have the accompanying hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    cod

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good great for cod. would get this over the regular controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, But...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the best buy plan. Was able to return a couple of them. They lasts about 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything you want out of a controller. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    A button, Bumpers

    Rated 1 out of 5 stars

    A button sticking, brand new out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed here, literally drove about 25 miles to a location that had it in stock and came home to find out the A button was sticking brand new out of the box. Considering this is nearly a $200 controller and also spending $60 for a 2-year replacement plan. Now I'm in question if I take this back to return and get my money back, I'm out the $60 I spend on a replacement plan. If I take this back on the 2nd day of my purchase, will I be able to get my complete refund back (including the money I spent on my 2-year replacement plan)?? For anyone that is looking for a pro-quality controller, this may fit your needs but with the huge amount of complaints and findings of other folks having the same issue as me with the A button sticking, I would recommend getting something else, like a Razer controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry there's an issue with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, you should be able to exchange it without using your replacement plan. If that's not possible, you may also be able to have it serviced through Xbox Support under its manufacturer warranty. To get assistance through Xbox Support, go here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An upgrade from the elite

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! It’s a nice change from the elite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are cool and it's a great controller. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome,..............................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An almost perfect replacement!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved and still love the first Xbox Elite Controller; however, this controller filled my need for wireless as well as more adjustability. The only reason this controller is not getting the 5th star, because the extra back buttons are much smaller than the original. Making it sort of awkward to use all 4, but this could change after a while of usage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and im looking to buy a second one for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the grip

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this controller, the rubbery grip is much better than any of the normal plastic controllers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying the comfortable grip of your new Xbox Elite Series 2 controller! Thanks for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market to date. Still ahead of scuff

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new contrller. He said that it was more than he expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now my favorite Xbox controller. Work well with PC as well as Xbox. Great controller ever!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this remote at first but i feel like there are better options that are around the same price range that are built more durable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Luxurious Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely changed the gaming experience. This controller feels luxurious! Makes a great gift if they have a new gen console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bambi,

      We are happy to hear that you are loving the feel of the Xbox Elite Wireless Controller Series 2. We hope it continues to enhance your gaming experience. Thanks for taking the time to share!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox sthick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox elite contoller still doing it again . Best joy con out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, the settings to change the sensitivity work well and being able to change accordingly to playstyle is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't Have Rear Paddles/Buttons!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a Scuf Reflex PS5 controller for a lot of my gaming that has rear paddle buttons. Some of the games launched on my PC through the XBox app don't play nicely with that controller so I thought I would pick up an equivalent XBox controller. Much to my dismay there aren't any rear paddles on this "elite" controller!!!!! I never would have even thought to check if that's something an "elite" controller came with or not...the PlayStation equivalent includes them. Disappointed that XBox/Microsoft would even have this as an option and wouldn't explicitly call out that there are no paddles on this "elite" controller. But I do have spaces where paddles are supposed to go that I can look at I guess. Not sure what the point of this controller is compared to the standard XBox controller.

    No, I would not recommend this to a friend