Customer Ratings & Reviews

[Employee of bestbuy] Problems: buttons (LB AND RB) start to work less over time, causing presses to not register. Some minor issues with the rubberized material peeling at the seem after a while. Too expensive to be having this problem at $180 pros: great controller with amazing customization. love the paddles too. it is great to hold and aiming with them is pretty much a breeze. I also love the adjustable triggers, and the case it comes with that can charge the thing.

If you are buying this controller because you want to be a pro gamer who uses can press the A, B, X, Y buttons while still using the joy sticks, then this IS the controller for you. If you are buying this controller because you like to play game pad compatible PC games or driving sim games and just want a few more buttons to map actions to, DO NOT BUY THIS CONTROLLER. You cannot remap the extra buttons to other functions not already on the controller. Pros: Build quality is top notch. Feels very solid and the customizable joy sticks and D-pad are a an amazing feature. Battery life is solid going several days without recharging with daily use. Cons: There are some firmware issues that can cause the controller not to be recognized correctly by some windows systems. This issue has been on going for years. That said, even though it doesn't get recognized correctly sometime, it still functions as a game pad all the time. The biggest issue is that the extra buttons on the back of the controller CANNOT BE REMAPPED TO OTHER KEYBOARD BUTTONS. These buttons can only be mapped to buttons already on the controller. This is a completely ridiculous software lockout that makes these buttons obsolete for my purposes. My only reason for keeping my rating as high as it is is that this controller does what it is designed to do and it does it well.

I am extremely happy with my purchase of the Microsoft Elite Series 2 controller. The build quality is top-notch and it feels great in my hands. The interchangeable thumbsticks and paddles allow for customization to fit my personal gaming style. The added Bluetooth feature makes it easy to connect to my PC and mobile devices. The battery life is also impressive, lasting for well over a week with regular use. The software that comes with the controller, allows me to remap buttons and set up profiles for different games. The only downside is the price, but it's worth the investment for the level of precision and control it provides. I highly recommend this controller to any serious gamer.

The grip for the palm of the hands is really nice when holding the controller. The extra buttons are a nice addition although I don’t like the 2 bigger ones the first 2 is good enough for most games. The customization around the joysticks and the types of sensitivity is very helpful for different kinds of games. The case that it came with is nice for on the go and you can even charge it through the case! I overall was very pleased with this product!

The price is competitive comparitave to other pro controllers on the market. The customization options offered in the bundle are nice. Have not had an issue with drift or any buttons not working out of the box. With normal play, the controller should last about as long as a normal comtroller would especially if you keep it in its case. The case allows for the dock to be connected to the usb and charge the controller while protected inside. The Xbox accessories app works nicely when mapping different profiles for the controller as well. If you have concerns with the controller malfunctioning, buy an extended warranty.

The Microsoft Elite Series 2 Wireless Controller is hands down the best controller I’ve ever used! From the moment I picked it up, the premium build quality was obvious. The textured grip feels amazing, and the adjustable tension thumbsticks provide incredible precision—perfect for competitive gaming. One of my favorite features is the remappable paddles on the back, which give me a serious edge in FPS and action games by allowing quick inputs without taking my thumbs off the sticks. The trigger stops also make a huge difference in fast-paced shooters! The 40-hour rechargeable battery life is fantastic, and I love the convenience of the included charging dock. Plus, the customization options in the Xbox Accessories app let me fine-tune everything to my exact preferences. Whether you’re a casual gamer or a hardcore competitor, the Elite Series 2 delivers an unbeatable experience. It’s a game-changer, and I can’t imagine going back to a regular controller after using it. Highly recommend!

Build quality is very high. Have had a few issues with button sticking, but it seems too be decreasing with use. The customization options are outstanding. The paddles are game changers. Battery lasts a long time! It’s built like a tank.

I purchased this remote despite some of the negative reviews I’ve read about it. I’ve owned it for a little over a month now and have used it almost daily. From my experience I’d give it a 9/10. It feels really good in my hands, slightly heavier than the original Xbox remote. I like the fact that you can charge it inside of its case when it’s not being used and the case is really sleek and durable. The battery easily lasts a few days without charging. The only issue that I’ve had with it is that it has drifted 2 or 3 times so I know that it does exist now. It hasn’t happened often, and it’s not a continuous issue so far but it has happened and you immediately notice when it occurs. Besides that I do enjoy this remote and would definitely recommend it if your into shooters like COD, Apex, Halo, ex…my only suggestion would be to pay for the extended warranty.

I think this is a great controller, until it breaks. I've had about 10 of these and the series 1 in total. BUY THE REPLACEMENT WARRANTY. It's worth every penny. The usual things that break are the left bumper button and usb connection if you choose to plug it in. It's fantastic until it breaks, I just with the quality control was better on these, but I love the feel, the weight and customization compared to a stock xbox controller

The Elite Series 2 is honestly one of the best-feeling controllers I’ve used. It’s solid, comfortable, and the customization options are great — the paddles and adjustable triggers make a big difference. The battery lasts a long time too. My only real complaint is the stick drift, which showed up after a while and was disappointing for how much it costs. Still, when it’s working right, it’s easily my favorite controller.

Honestly, this is my favorite Xbox controller I’ve ever had. Love the fact that it doesn’t use batteries, you can easily charge it. It charges quickly, and it lasts around 40 hours. Stick drift would be my only real concern as all my previous Xbox controllers have had quite a bit of it after many many months of use. But so far 4 months in, 0 stick drift, but too early to tell if it’ll be a problem. I would also recommend buying the elite series case and components from Xbox as that has really elevated my experience with the controller. Don’t cheap out and buy from unauthorized sellers, I promise you it’s worth it. I think my only real problem with it, is that it’s on the expensive side. If you have the money for it, I’d say go for it. It’s the best that Xbox themselves provide, but not the best on the market.

This controller has changed gaming on my Xbox forever. I don’t want to game with any other controller. From the grip, adjustable triggers, paddles, and options/settings; it’s incredible. The only downfall is that it’s my 4th one. The Rn/lb for me have broken or become unplayable because of how hard I need to push down on them. I don’t know if I personally have had bad batches but that’s my main complaint. For a controller that is very expensive I should only have to purchase one. But like I said I don’t want another controller lol this makes gaming very fun and they’re a breeze to use.

Very good controller, this is my second one because I spilled a drink on my last one but it lasted 2 years. Love the 4 paddles on the back and how everything is interchangeable on the controller.

Best in comfort. Best in Quality. Bad in overall life. Sticks tend to start drifting 1 month after use. When purchasing, make sure to grab the warranty so you can return yours when it breaks and get a replacement for free.

[Employee of bestbuy] This is by far the best and worst controller on the market. It's comfortable in the hand, the paddle position is top-tier, and it feels like a quality controller. Not to mention, I physically cannot switch to a different controller after using all the features this offers. The only downside is that the internals are mostly plastic, so stick drift and the bumpers becoming unusable are common with this controller. I've personally gone through 4 of these controllers, but I keep coming back.

This product peforms up to expectations. The grips are soft and comfortable while being grippy. The changeable parts are wonderful to allow adaptation for play styles and performence base bonus. Asjustable triggers allow for relax gaming to professional performence. This product comes with a charging dock to allow that you never run out of battery life. The case is super durable and quite useful giving space for the inchangable custom parts. I would recommend the product to anyone with Xbox, and PC gaming.

While I’m partial to the PS controllers due to not liking the feel of stock XBox controllers, this one is amazing. It’s got great weight, and feels like a premium product. The personalization options are great and it’s very easy to setup. If you play a lot of games, get one. Your hands deserve it.

Usually get stuck drift about a year into owning but it's not terrible. A super comfortable controller and easily customized

I purchased this controller while it was on sale, which, sadly to say would be the only time I'd buy one. Within two months of owning it, the left analog stick developed drift, essentially overnight. It became so bad that I couldn't set the controller down without a character walking in a random direction, or a movie/show skipping forward. I store the controller in it's case, and cleaned it regularly. I had to have this controller replaced five times within it's 1-year warranty from MS and each one failed in almost the exact same way. There are other instances where buttons don't register and/or take multiple presses to execute the action on screen, or to pause a movie. Cons aside, the controller does have a few pros(weight, paddles, overall feel/comfort) but honestly none of these outweigh the cost and very clear QC issues that plague these controllers, buy at your own risk.

The controller is durable and comfortable to hold, with a long-lasting battery life. Overall, the Elite Series 2 is an excellent choice for gamers who want the best possible experience. Keep in mind that the Elite Series 2 is a premium controller and priced accordingly. If you're a casual gamer, a standard controller may be sufficient. But if you're serious about your gaming and want the best possible edge, the Elite Series 2 is a great option.