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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16976 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 502 Showing 10,021-10,040 of 16,976 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller don't think I could ever go back to a normal one again haha

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alex,

      The performance and response of your new Xbox Elite Wireless Controller Series 2 is truly unmatched in the space, and we're thrilled you have found it to suit your needs as a gamer! Welcome to the future of gaming. Thank you for taking a few minutes to share your experience with the community! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I love how much I can customize to your liking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have controller for gaming on the Xbox. Comfortable and well built.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox Elite

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life. Best controller I’ve ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m saving hundreds of dollars on batteries! But the knobs fall off easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller II

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and i love this controller, gives us a much better game play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ELITE SERIES 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great controller and every comfortable to hold. Different sizes on the sticks.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear you are enjoying the improved design, comfortable feel, and optimized user interface of your new Xbox Elite Wireless Controller 2! Thank you for taking some time from your day to share your experience with us. We appreciate the feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there. Feels way smother than a regular xbox controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Paddles are great, that’s about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paddles are great, long and good material. The case it comes with it’s cool, can hold the extra joysticks and directional buttons. Biggest issue was the accuracy of the joysticks. Very precise not what I’m used too from other controllers.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its paddles and carrying case, too. If it seems like the thumbsticks are too sensitive, you can adjust that sensitivity in the Xbox Accessories app. For more information, go here: https://support.xbox.com/help/hardware-network/controller/xbox-accessories-elite-series-2

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 1st elite controller that came out and i have to say that this is an upgrade. Feels great.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant upgrade from gen 1. It has a better feel to it and reacts faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality controller and excellent connectivity. Got this product at a special price would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller for pros!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around a amazing controller for fps and overall best you can get for an xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller you will ever buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never going back to any other type of controller!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase by Grammy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it! It charges itself, has its own case, stores neatly away and stay safe. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for gaming and awesome upgrade from last elite controller

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Fantastic controller. Never want to go back.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the customization and different ways to play make this a must have for competitive players.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on one. Won’t be using a regular controller again after using this

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is way better than the first one. Wish I could change the battery but still a good controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're loving your new Xbox Elite Wireless Controller Series 2. The internal rechargeable battery in this controller has been designed to operate without any degradation in performance for at least two years. If you do run into an issue with the battery, we urge you to reach out to Xbox Support for assistance.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the original Elite controller! The charging pad is nice as well!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Elite Series 2 Controller. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft