Customer Ratings & Reviews
- Model:
- EP2-74428
- SKU:
- 6678582
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Amazing
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Controller I have every used...but get the warranty just in case
I would recommend this to a friend - Pros mentioned:Customization
Cool as hell
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty cool the level of customization possible
I would recommend this to a friend - Pros mentioned:Overall performance
Elite series 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong and durable compared to regular controllers.
I would recommend this to a friend Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super sweet love the paddles works well love this thing
I would recommend this to a friendSlightly defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is great however the upper right paddle came in defective. You have to click it down pretty hard for the upper right paddle button to register not like how you would regularly click it. I can hear and feel the click and everything, but it just doesn’t register. Other than that, this controller is an excellent choice
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the upper right paddle on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, you may also contact Xbox Support for assistance under the controller's 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Sons birthday present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his new controller. He is telling all of his gamer friends about it.
I would recommend this to a friend - Pros mentioned:Overall performance
Night and Day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Series 2 controller is much improved over the Series 1.
I would recommend this to a friend Expensive controller that cost me more money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very well constructed and quality controller that feels really great to use. My issues with it stem from its pc compatibility. Firstly I would not use this controller via bluetooth, as there is intermittent latency, use a dongle or a cable to connect. Secondly, and my biggest disappointment, is that there does not appear to be any first party support for keyboard mapping. I found plenty of tutorials on how to use it. But when you try and use the software to map, the options are not there. I ended up using a third party software to accomplish this
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller I wish it came with extra bottom pads
I would recommend this to a friend- Pros mentioned:Battery life
Best controller out there !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is great and the controller feels high quality ! Definitely worth it
I would recommend this to a friend Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, it is the second one I buy and I think it is very good in quality and for all the accessories it comes with, I recommend it.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best remote I brought for my Xbox it’s has nice grip
I would recommend this to a friendCustomer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to purchase, had multiple people help me to find the product I was looking for. Not only that but found the product I was looking for but in a different color than wanted, which helped me love the color I chose even better.
I would recommend this to a friendWorth the $ if you desire customize control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this for customizing game play. This allows you to tailor your controller to each came. Only three slots can be active at any one time, but you can make many profiles for different games. It even have the option to turn of the profiles so in reality you can have standard, and 3 customized slots with the push of a button without going into settings.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the customization options!
Happy gaming,
Kiernan
Xbox Customer Care
- Pros mentioned:Feel
This is the way
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as stated. Love the look and feel of the controller.
I would recommend this to a friend - Pros mentioned:Overall performance
Tamis
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully. So far so good. Happy with purchase.
I would recommend this to a friend - Cons mentioned:Bumpers
Eeehh...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything worked well. After using it for a day ish, the next day the bumpers quit working. Had to pay for warranty through Microsoft to send me another.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Great Remote
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this remote. Glad Best Buy had this available.
I would recommend this to a friend - Pros mentioned:Battery life
Very nice
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing and last a long time I love the battery on this
I would recommend this to a friend - Pros mentioned:Battery life
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller no batteries, charge deck and long playing time.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're thrilled to hear you are enjoying the extended run time and chargeability of your new Xbox Elite Wireless Controller Series 2! We agree, moving away from disposable batteries was the right call. Thanks for taking a few minutes to share your thoughts with us! We appreciate it, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care