Customer Ratings & Reviews

My son loves this. Great price and works flawlessly.

It’s a pretty solid controller the grips and the design are amazing and I love the fact that I can change my DPad and my left and right stick and adjust them to my liking. And I’ve had it for about almost 4 weeks now.

The slick design to fill in the interchangeable pad and analogs…

I got good and fast service right away and was treated with respect and always helped me if I had any questions.

Awesome product. Definitely helped my gaming with the back paddles, mouse click triggers and adjustable stick heights.

I want to love this controller but can’t. I had to sell it. I had issues with 2 controllers so far. Never had any issues with gen 1. Gen 2 issues: - Random disconnects - Double press on buttons I would still recommend it since it’s a great upgrade form the original controller

Amazing for all kinds of gameplay simple as that!!

Kids say it’s best controller they’ve used, expensive.

Either my luck is bad, or the quality control of these controls are just plain awful. First purchased the controller at Best Buy Online, shipped to home (in record time), and as soon as I started using it, buttons would not register and would stick when pressing. Back to Best Buy for a refund because well...the stock just doesn't exist! Fast forward, Microsoft Store Online had the controller for sale. Hoped for better luck directly through them. WRONG! Same issue, buttons not registering, and sticking. Tried to go through Microsoft for an exchange but... Microsoft doesn't do exchanges, no instead they expect you to send the controller to them, they "repair" it an send it back to you, 10 to 15 days! A brand new, not even a day old controller has to be sent back for additional repairs. Do they perform RMA's and send a replacement while you send yours back...no they don't. If it was say 3 months of use I can justify that, but not straight out of the packaging and it's defective. The person running that whole show should be fired for backing up such ignorant policies. Be warned, this controller has seen many issues since launch, Microsoft chooses to ignore it, their customer support is by far the worst in the world (put on hold 4 times then hung up, wrong case numbers given, no e-mail correspondence). The only saving grace is Best Buy's exceptional return policy.

Purchased this as an open box item and I was completely surprised that, when I unboxed it, it was completely brand new! Excellent price for what I got, which was about $100 less than MSRP

needs a firmware upgrade with USB cable to work on xbox cloud, you will need a PC or MAC to do this You will be able to blue tooth pair wiith TV but the Xbox app., will not work....Firmware upgrade can not be performed via blue tooth.

My son loves it much nicer controller for long gaming

Pulling 1 v 6 plays while keepin it G real ya feel

This is a really nice controller, however you should definitely get this new with the warranty. I got one used, but after reading about some complaints of issues after a few months I decided to get a new one instead. It really helps, but takes getting used to.

Great value for what I paid for it. I got it for PC gaming.

Great interaction, great employess, store was clean .

gooooooooooooooooo00000000ooooooooooooood controller

Best controller out there for competitive gamers. You have to buy the protection plan because your RB button will be having an input delay or even no input response at all. So if you're okay with replacing the controller so often then this is for you.

Jump and Still aim. I can slide and still aim. I can reload and still aim. I guess I don’t need To aim if I’m reloading, but I can

The Best Gamer Controller In The World Of Games...