Customer Ratings & Reviews
- Model:
- EP2-74428
- SKU:
- 6678582
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Insure this product or dont buy it ANYWHERE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All of the pro elite series 2 xbox controllers have issues. I have owned for different controllers and always seem to develop a problem with either LB or RB about 4-5 months in. To be totally honest, unless you have a total tech membership this product is not worth the money. If you would like to follow through with a purchase just ensure you get insurance for it because it will definitely give you problems within a short time.
No, I would not recommend this to a friendBest controller yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works so smooth and easy love the paddles easy to map
I would recommend this to a friend- Cons mentioned:Button quality
'A' button has major sticking issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall feel is good, it doesn't feel cheap. But the A button sticking prevented me from gracefully climbing into my favorite camping spot in Modern Warfare. It sticks down every 4 to 5 presses. Now sold out so swapping isn't even an option, might just upgrade the grips on my elite 1 and push it back into service. Revisit this controller when the kinks have been worked out.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nate,
We're sorry that there's an issue with the A button on your new Xbox Elite Wireless Controller Series 2. If you're not able to exchange it for a new one, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Well built
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built, love the adjustability of the triggers.
I would recommend this to a friend- Cons mentioned:Button quality
Not worth the $
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont last. A button and back paddles only work intermittently after only 50 hours of use.
I would recommend this to a friend It WAS great.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, this is a great controller, but it still has insidious defects. Purchased in July of 2020, and now 5 months in, the left joystick drifts constantly. After further research I discovered that Microsoft has begun manufacturing a “improved” version of the same controller (model FST-00008) versus the FST-00001 version. The model I received is the latter. Most people who have purchased this seem to be experiencing the same issues. I have the Best Buy protection plan, and intend on replacing this controller when Best Buy gets it back into stock, and am hoping for the newer version.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you would rather not wait for a replacement through Best Buy, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great gift idea
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my boyfriend who loves Xbox. It lasted for 3 years and we have to get a new one now. It’s also coz he’s been using it a lot, so it still held up well
I would recommend this to a friendI am barely going to use this
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the pieces being held magnetically and the Bluetooth capability. The option of easily switching between devices (PC to Xbox vice versa) with the push of the same button twice is something that I never thought I needed.
I would recommend this to a friendController
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller ever i have ever used, perfect for gaming or streaming!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, layout, and accessories for the price!
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my boyfriend loves the controller.....................
I would recommend this to a friend - Cons mentioned:Button quality
NOT BAD AT ALL....but...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller isn't bad... loved the battery bank and charger, just didnt like the feel of the buttons.
I would recommend this to a friend - Cons mentioned:Button quality
it’s meh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.buttons might not work and you will prolly have to blow in to them for it to work
No, I would not recommend this to a friend Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast delivery and well pleased with product and would recommend again
I would recommend this to a friend- Pros mentioned:Battery life
Designed to fail
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start by saying this is a good controller and the battery is incredible. I've used for probably 100-120 hours total and have minimal damage from dropping it once when I first got it and that's all. However the Right Bumper decides to only work about 1/3rd of the time, conveniently this started 2 days after the warranty expired.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
GREAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST CONTROLLER I HAVE USED FOR THE XBOX ONE SO FAR
I would recommend this to a friend - Cons mentioned:Bumpers
Not worth the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had to replace atleast 5 of my Elite controller series 1 for one reason and one reason only. Terrible bumpers. Luckily I always had geek squad protection. I was hopeful with the release of this controller and thought they would up the quality of ther high-end controller but I was disappointed. After about 2 weeks the bumpers became extremely inconsistent and started to register 2 clicks instead of 1. You can imagine how annoying that would be in a game of fortnite for example. If you’re looking to buy, I highly, HIGHLY, suggest getting the geek squad protection plan because 9/10 you will need it.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The greatest joystick ever created period..........
I would recommend this to a friend - Pros mentioned:Battery life
Not durable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a 180 controller they need to have a longer manufactures warranty. The feel and precision of controller is amazing along with battery life. However shortly after the 90 day warranty expired the left analog stick doesn’t recognize going up until like 5 seconds later. There is no physical damage , but when you go to x box accessories app it shows delayed to none reaction when calibrating controller. So be careful with this purchase because the internet is riddled with complaints on this controller.
No, I would not recommend this to a friend - Pros mentioned:Feel, Weight
better than scuf
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller you can buy. Being built out of metal gives a nice weight and feel that I prefer over any scuf or standard controller
I would recommend this to a friend