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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16994 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 582 Showing 11,621-11,640 of 16,994 reviews
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Elite controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 1 week or so already and im experiencing drift issue already.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller in the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is long lasting and very easy to set up. The workers explained to me why this would be my best bet and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from the standard controller. Feels substantial. Comes with extra sets. Y button seems to be a little particular but that is apparently a common complaint. Expensive, but xbox packaging and accessories make it feel worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game red

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What does controller is awesome I changed it for a different one that I had but I really do like this red one. It’s really nice the color on it is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whose got paddles? I've got paddles!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the xbox elite gen 2 controller! Probably the best controller I've ever used, easy to modify and remapping is a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool with Fortnite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it and I had one too! Very responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the blue that this product offers, these are my favorite gaming controllers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love every adjustment you can make definitely helps with gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller series 2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great controller for the Xbox platform. It is a great controller for shooter games I use is a lot when I play call of duty and battle field.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller improves upon everything I love about the normal Xbox controllers. The tactile feel of the grips is great, the dpad circle works surprisingly well, and I love the trigger adjustment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite xbox controller. I have been wanting to try this controller for a long time and when I started getting into Souls games, it tipped me over the edge. It's been a wonderful controller for ease of use with soul's games.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not really worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this used and ended up returning it because the left joint stick was locking up and the LB & RB button weren’t not as responsive as it should be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this blue series 2 elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the black one but they sent me a blue elite series 2 I didn’t even think they had blue ones but I guess they do the box showed a black one. Was going to return it but think it’s kinda cool. Would strongly recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending your new Xbox Elite Wireless Controller Series 2. The Elite 2 isn't normally available in blue, but we're glad that you're enjoying it. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift day one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned around 12 of these controllers over the last 4 years. Between the Elite 1 & 2, there is a definite quality change in the feel of the control. Usually they last me between 4-6 months. I always buy the extended warranty because they break on me so consistently from just normal use. With my most recent purchase, I noticed stick drift occurring within the first day. I’ve had it about two months now and it’s absolutely maddening. I’ve been putting off getting a new one because they are never in stock at any of the three stores around me and I don’t want to wait for shipping. The extended warranty is an absolute rip off because you have to spend upwards of the 40 bucks to replace your warranty every time you have problems with them (which will be frequently). The warranty system is trash. The quality of the controllers are trash. These controllers have put me through so much crap that I m considering switching to PlayStation for next gen just to escape Microsoft’s terrible product quality. Signed a very unhappy customer

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Will,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series X controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does controller is a definite must I love the fact that I can shorten the trigger response. There is definitely a game in competitive edge when it comes to shooters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing controller. links right up to xbox and pc and with the 3 button switch ive got a setup for fps and racing games plus one that doesnt use the back buttons when its on the desk

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller and Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works group for iPhone/Oculus and computer use. I'm not sure why but using it blue tooth with my desktop computer comes with a ton of lag time. It's fine with the Long USB c cord that it comes with plugged into my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing but needs work.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thd controller is phenomenal. Ill never go back to a regular controller. Now I do play 8-14 hours a day, but after only 6 months my left bumper (LB) is going out and I'm not very happy about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re serious about shooters, you have to have a controller like this. Only issue is they wear down fast. Get the warranty

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Elite Series 2 Open Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the controller was perfect. Absolutely perfect. Until I seen it…Stick Drift!

    I would recommend this to a friend