Customer Ratings & Reviews
- Model:
- EP2-74428
- |
- SKU:
- 6678582
Customer reviews
Rating 4.4 out of 5 stars with 16994 reviews
(16,994 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Just ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these at first and then the buttons started to act up. Lots of flaws with this controller. X button works when it wants to. 2 paddles won’t respond so I don't use them anymore. Grip is slippery and gets annoying fast.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Premium Controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can honestly say this controller can make you better at certain games. Super mega baseball 3 for instance. I bought this controller specifically to play that game. The game has fine touch reticle movements that benefit from this controllers ability to change the tension on the sticks.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It's great to hear that your new Xbox Elite Wireless Controller Series 2 has enhanced your gameplay experience. We're glad that its customization feature has given you an edge in Super Mega Baseball 3, too. Thank you for sharing your experience and we hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Awesome Controller!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is amazing! It’s very similar to the series 1, but has some great notable upgrades. My favorite new features are actually that it comes with a magnetic charging stand and the fact that it has an internal rechargeable battery. Worth every penny!
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Controller even if it is a bit expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller has come a long way compared to the gen 1 version. This feels more solid in my hands and I really enjoy the programmable buttons. Something that isn't well advertised is it comes in its own case that is chargeable as well. Love it.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller. Color really stands out, easy to use.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Red
I would recommend this to a friend- Cons mentioned:Stick drift
Rated 2 out of 5 stars
Good controller doesn’t last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller but I have had three of them and all three had problems! First two had the left bumper break after only 2.5 months of owning it. I literally treated these controllers like a baby and maybe dropped them 2 times in total. The last one had stick drift so I gave it back and grabbed a cheaper controller w paddles and it works great... if you chose to buy the Xbox elite controller the two year warranty saved me easily 250$
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Amazing controller!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best controller on the market! The Series 2 has everything you could want. I know people will complain about the build quality. I had the series 1. Take care of it and it will last, I recommend getting Best Buys protection plan. 2 years is worth it.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
It's About Time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been waiting for this controller to be released and I was not disappointed. Minor improvements from the last generation but they were very welcomed. Microsoft should've incorporated a rechargeable battery years ago for their controllers but I guess they wanted the money from the battery companies.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best controller I’ve used. Easy to set up and customize.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Would definitely recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on a sale and man i was missing out before this purchase. The back paddles and other customization made it more fun to game
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a huge upgrade from the stock control. Especially for fps.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great makes playing games more emersive with haptic feedback
This review is from Microsoft - Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Red
I would recommend this to a friendRated 4 out of 5 stars
Not that much different from the regular controler
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed by these. i thiught they would be a huge upgrade over the regular controllers, but they were not. I ended yp retuning them.
This review is from Microsoft - XBOX Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Amazing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller! Allows more buttons to be assigned. Trigger locks and analog adjuster (both physical key and software adaptable) make the controller adaptable for any gamer!
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 4 out of 5 stars
Size does matter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic controller. The only complaint I have is that it is too small and often feels uncomfortable because of it.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
⭐️⭐️⭐️⭐️⭐️
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller really is a game changer. The build quality is fantastic, the customization options are cool, the charging dock and carrying case are big pluses! My favorite feature is the triggers on the back, allowing me to give my thumb a break as well as react quicker.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Versatile
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing controller. Paddles are great for any FPS game.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Xbox controller you can get right now The quality and feel of it is premium If you want the best controller this is it
This review is from Microsoft - XBOX Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friendRated 5 out of 5 stars
Worth the upgrade!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Series 1 Elite controller finally gave out after 5 years. I replaced it with the Series 2 and I am so glad I did. The joystick sensitivity adjustments make gaming so much better. I’d definitely recommend this to anyone thinking about upgrading from any Xbox controller.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like things being broken out of the box, then wowee have I got a product for you. I've had 3 of these things so far and I'm not sure how much I want a 4th.. EVERY SINGLE ONE of these things has had a problem with the left thumbstick. Not just 'oh a problem', but a very specific, 100% reproducable problem. Can confirm using the xbox accessories app. First one, with in a month of unboxing the left thumbstick would produce a random input, it would move the direction you pushed it but give a random value; up was the worst. You could barely walk around. It was awful. Second one had the same issue immediately upon opening. Third one I've had for almost 3 months and now the left thumbstick is producing random input values for left and right. Sometimes right is worse, sometimes left is worse. Depends on the day. Up and down have a different problem, sometimes when you give the stick a quick flick and release, the input value slowly returns back to center instead of instantly. Needless to say, this is marketed as a top shelf, high quality, precision/competitive controller and it's more of a sloppy mess. It's impossible to play rocket league at a champ level with this thing. Apex feels like I'm ice skating all the time and you can't strafe left or right reliably, making you an easy target for even the noobiest of noobs. The best part is, its never a problem with anything else; right thumbstick works perfect, rear buttons are flawless, face buttons are decent (sometimes they double press when you push it once, it's fairly rare tho and could be an xbox live bug since I can pin point it to certain screens usually an on screen keyboard) love the triggers, the dual stage trigger locks are amazing, bumpers feel nice, can store 3 presets, thumb sticks have an adjustable tension attribute, which I honestly think is the cause of the random values. Controller is comfortable, grips are little bit slippery but I don't mind that. I'd rather have a working left thumbstick. For the $180 I spent I expected perfection. I'm pretty sure I'm either going to get a scuff for xb1 or I'm going to get a scuff for ps4 and run 3rd party software to hook the ps4 controller up to my xb1. I've seen the same 3 ps4 controllers get thrown at a tile floor, repeatedly, by 2 different children and it's like nothing even happened. I'm confident this elite 2 would be in 15 pieces if I let them treat it the same. (It wasnt btw, I treat it like a kings crown, never dropped, only handled when necessary, used the d-pad instead of thumb sticks for scrolling menus, etc.)
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're very sorry to hear that you've had such difficulty with the Xbox Elite Wireless Controller Series 2. If you haven't done so already, we strongly urge you to contact Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care




