Customer Ratings & Reviews
- Model:
- EP2-74428
- |
- SKU:
- 6678582
Customer reviews
Rating 4.4 out of 5 stars with 16995 reviews
(16,995 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Decent controller but broke quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller but didn’t last long. My son gets a lot of wear and tear on controllers but I was hoping this higher end one would be more durable
This review is from Microsoft - XBOX Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Amazing feeling pro controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller was great. The construction felt solid and of high quality. I wanted to keep it but it just didn’t feel the same as the dualsense which I was used too.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good controller love the magnetic d-pad and joy sticks comes with trigger locks.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Blue
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely was a wait to get this controller but it’s so comfortable and amazing to the feel. You can adjust the thumb sticks with a tool and it feels like the original controller or 360. Think it’s also cool it’s rechargeable already included and the case is super nice.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It's awesome to hear that you're enjoying the comfortable feel, customization features, and internal rechargeable battery of your Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you win a lot of online matches with it.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance, Weight
Rated 5 out of 5 stars
Way better than what comes with Xbox
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to the regular Xbox controller, this is much better quality, much heavier, and much more durable.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend Rated 3 out of 5 stars
Doesn’t live up to the hype
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much the same as a regular controller don’t spend the extra $100 on it not worth it
This review is from Microsoft - XBOX Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - White
No, I would not recommend this to a friend- Cons mentioned:Bumpers
Rated 3 out of 5 stars
I like it but it doesn’t work well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top bumpers stopped working with the first month. 3 months in, they work every now and then. I’ve had issues in The middle of a game with them and it has been frustrating.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 4 out of 5 stars
Great for Xbox ok for pc
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller. I do with they integrated connectivity to the pc better without the usb dongle but it’s Microsoft… what do you expect.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
A must for any gamer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase yet , makes gaming so much easier. The keys are smooth and flawless and help keep an edge on combat gaming
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
game changing controller!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great controller! Improved my game play enormously. only fault was the right R1 button was loose, easy to exchange through best buy
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
highly versatile settings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replaced a well used controller. Although a little pricier, i was pleasantly surprised at how versatile the settings were and the simplicity of adjustments for most any play style. Money well spent in my opinion !!! Very pleased with this controller choice !
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's great to hear how pleased you are with your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its versatility and customization features. Thank you for sharing your experience and we hope you get a lot of use out of it.
Happy gaming,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont know why i waited so long to get one of these. love it
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Best controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say I wish I bought it sooner and I like it better than PS5 controller.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:Stick drift
Rated 3 out of 5 stars
Not that great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay controller. Didn’t like how bad the stick drift was and the issue started not long after purchasing, it was never dropped either.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than i thought it would be. Increasing the trigger sensitivity is a game changer.
This review is from Microsoft - XBOX Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend- Cons mentioned:Stick drift
Rated 3 out of 5 stars
BUY THE WARRANTY BECAUSE OF STICK DRIFT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s heavy compared to the rest of the newer gen controllers. But the stick drift is unreal. Whatever you do, make sure to purchase the warranty if you buy this controller!
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there is an issue with the thumbsticks on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:A button
Rated 3 out of 5 stars
Not worth 100$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great control but I started noticing a lag on the right trigger and “A” button.
This review is from Microsoft - XBOX Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend Rated 5 out of 5 stars
Xbox controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! Only controller I will buy for my husband!
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
All around good controll
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great control plenty of features above the charging case!
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:A button
Rated 1 out of 5 stars
1 year review - Don’t waste your money.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, I had the elite controller 1st generation, and it stopped sending audio to the headset. I thought that it was my headset so I bought a new one. I had the same issues with a new headset. I found out that it was actually the controller. After my elite 1st gen failed (after about 1yr.), I bought the elite 2. I figured the failure of the first may have been a fluke. However, after about 9 months, the elite 2 started to have issues with headset audio… Which happened after “A” button issues. Then, I started to have issues with the controller randomly disconnecting from the xbox in the middle of gameplay. Now, it just totally failed. All of a sudden (middle of gameplay), half of the buttons stopped working. Tried resetting the Xbox, resetting the controller, and still not working. Don’t waste $200 on a controller that only lasts 1yr. Happened with my elite 1, and again with the elite 2.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care




