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Customer Ratings & Reviews

$129.99
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Customer reviews

Rating 4.4 out of 5 stars with 16995 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 596 Showing 11,901-11,920 of 16,995 reviews
  • Rated 4 out of 5 stars

    Best investment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for shooting games it’s really perfect for every game honestly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller. Period

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Scuf which I loved but this is much better. The only thing that scuf was better at were the triggers, but this is good enough and the rest of the components are superior

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall controller is the same as Elite series 2, the only difference is the build quality is a little cheaper and the accessories dont come with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech and open box is win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great. Buying an open box one with totaltech membership is no brainer. Controller looked brand new. Super deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for gaming on my laptop and it works well. Integrated easily and required nearly no real setup. Just plug and play for the most part.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    $180 controller with some cheap components

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels extremely nice, feels very well built. You must buy the protection plan because it will break. In a sample size of 3, all three have broken in less than six months each. Left analog stick drift on one, the headphone jack on another, and the left bumper fell out on another. This is not from hard use at all, they haven’t been thrown dropped etc. For being 3x the price of the standard controller this one should have higher quality components.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tommy,

      We're sorry that there have been issues with past Xbox Elite 2 controllers. The limited manufacturer's warranty for this product has been extended to one year. If you're having an issue with this one, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Solid Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels well built and the modularity is awesome! Love the heavier tension on the sticks and short throw on the triggers.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 3 out of 5 stars

    Great job, microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks old, A button already sucks. $70 warranty because they know it sucks. Great job

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever bought. The attachments, the additional buttons and the texture gave me the best gaming experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy rules

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Best Buy products are awesome, and so are the people. Warranties are as well. Many thanks for being an awesome store.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Xbox elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely garbage and waste of money,it constantly disconnects from Xbox at random times not to mention it won't stay charged at all no matter what I do.Ive used it nearly a month and it already has stick drift which is ridiculous so I'm my personal option just buy a regular Xbox remote don't waste your time on this crap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the triggers on the back and overall build.Ive read about some issues with quality but I have 2 of these two and haven't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The solid construction and quality of the Elite controller for half the price. Who needs case, extra buttons, and fancy colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the paddle buttons on the back of the Elite controllers for "A" and "B" buttons. This makes it easier to move and look around while jumping in games. The Series 2 feels better built than the first version and I like the charging dock.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Marcus,

      We are happy to hear that you are a fan of the Xbox Elite Wireless Controller Series 2! We hope you continue to enjoy the design and charging dock. Thanks for taking the time to share.

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    ILoveLadyboysPlsDontCriticizeMe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade from the past elite controllers… A button still has problems getting stuck though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy warranty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller when it works, I’ve gone through 4 of them because of wear and tear. Within 6 months i have to get another one, definitely buy warranty if you’re getting this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I hesitated getting this for my son due to cost. I bit the bullet and bought to and I am so glad I did. He loves it. Once we got it home and realized all it could do it was definitely worth the cost. It is truly a huge upgrade from the standard controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet open box deal. Get yourself one. Bought 3 and none of the recipients had any complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controlling in May 2020. 5 months later (October 2020) I have some pretty severe stick drift on my right stick. Microsoft has extended the warranty to 12 months on the controllers due to a lawsuit concerning stick drift but now I have the hassle of having to mail it out for repairs. At this price point I feel like this controller should be pretty close to bullet proof. Especially only after 5 months use. Perhaps look into a scuf controller as they just released a new line for xbox.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with responsive feedback and great placement especially for the paddles.

    I would recommend this to a friend