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Customer Ratings & Reviews

$129.99
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Customer reviews

Rating 4.4 out of 5 stars with 16996 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 619 Showing 12,361-12,380 of 16,997 reviews
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a Household of gamers. a little investment for an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Wireless Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote worked great and was everything I expected. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the add-ons weren’t so hard to come by. But sturdy, and I like the customization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the Game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This core system helped me recover from loosing my main elite controller. I reused all the parts with thus saving a lot of money in the process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good until the left trigger or paddles are unresponsive Lol

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Not worth the money now. breaks in 25 days.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was a good replacement for my Elite 2 I paid full price for. Just move sticks and paddle over. Problem is that the left joystick failed after only 25 days. Play about 2 hours or so every other night with friends. So this had alot less time than my scuf (that still works). I like the weight of the elite controllers. Very disappointed. Got a replacement because I am a Plus customer. otherwise I would be SOL and out $114. Microsoft quality is beginning to suck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price everything is perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, looked very new and came with no wear and tear. just like brand new for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons absolutely love this controller! It's really pretty reasonable price for the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came fast and I love it. The elite 2 controller has been a huge upgrade from the previous model . Best Buy had it to my house in a couple days after ordering .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING CONTROLLER

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, back triggers literally a huge game changer for quick inputs!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this controller and the left sticc was already kinda messed up. BUT WHO CARES MICROSOFT AND BEST BUY ARE THE BEst!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curbside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item thatbi ordered was give to me in less than 5 min! Amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $400 Clutch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to write this review for a chance to win a $400 gift card. Soooo heyyy buy this controller really great!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    The Last Straw

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is garbage. How can you develop a 'series 2' upgrade to an existing poorly executed premium controller and produce an even worse product?!? It is unacceptable to pay a premium for a product this unreliable. Stick drift WILL become an issue within a year of owning this product if not just outright failure of the left thumbstick. More than likely your issues will begin to occur right after the paltry 3 month warranty expires at which point you have to pay Microsoft an additional $99 for a replacement/exchange that is defective upon arrival. I paid $179 for a premium controller that I know actually penalizes me in competitive play...it costs me matches in online competitive play. At this price there should be flawless execution and performance... it's 3x the cost of a standard controller! I've been through the RROD (red ring of death) fiasco with the Xbox 360, the nightmare that is the first Elite controller and now this! Final straw Microsoft...you milked me for the last time! It doesn't matter what the specs of your box is if the interface (controller) between that technology and the user is flawed. I haven't owned a Sony product since the PS2 but I am going to purchase a PS5 this fall... Microsoft, you just lost one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product the pads on the back are very responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller but bad quality control

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller bad quality control. Definitely get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium feel with lots of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of the series 2 elite controller. I am excited to give this to my son for Christmas. The one I have for myself is great. This was an amazing deal for an excellent condition open box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller if your looking for that edge over opponent's.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 2 out of 5 stars

    Poor quality for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continue to buy this product even though I know it is going to break within the next year. Have had bumper problems and sticky A button upon purchasing multiple different Elite Series 2 controllers. Ulitamately if you still want the advanced controller features, you'll learn to deal with the controller and consistent returns.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best all around.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to pair it with pretty much every device i own makes it worth the price.

    I would recommend this to a friend