Customer Ratings & Reviews
- Model:
- EP2-74428
- SKU:
- 6678582
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
I want to love the controller...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to upgrade my series 1 with the series 2. I never had a single issue with the series 1 for almost 2 years. But I'm on my 3rd series 2 controller after multiple returns and this one keeps disconnecting randomly even with a full battery. All 3 series 2's I have had in the past week also have a loose dpad. It tilts to the left, so there is "empty space" when pushing to the right. And now when I have to return it yet again, the store is now sold out. I want this controller. I just wish it would be a "$180" controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that there are issues with your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Better than regular controllers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is way better than the regular controllers. Teigger adjustment is great.
I would recommend this to a friend0 issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of reviews state the controller came damaged or quickly had problems. So far no issues and cant complain.
I would recommend this to a friendAmazing controller, easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller, playing on this felt very easy. Would recommend to other people.
I would recommend this to a friendYippee
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this Doesn’t attract finger prints like the original controller
I would recommend this to a friendNice controler so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason it didnt want to connect to my pc bluetooth. However it worked out
I would recommend this to a friendBasically just a controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it came with paddles:/ adjustable triggers are nice thought
I would recommend this to a friendElite controller 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller out I like how you can change out the sticks and the trigger locks highly recommend I’m using it with the new Xbox only thing it’s missing is the share button
I would recommend this to a friendMust have!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice change from the standard black one. Does everything that it says!! Must have if you are a gamer
I would recommend this to a friendGreat Xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent response and motion, much better than the conroller that came with the Xbox
I would recommend this to a friendGood controller padles sold seperately?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as the elite series 2 but did not come with paddles which was fine for me because I had an elite aready.
I would recommend this to a friendA Nice Upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is better than the original and has add on features, but you do pay a premium for the color which seems excessive.
I would recommend this to a friendQuite heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a bit bulky as they all are of course. Quite heavyier than the regular ones. Bought for my son and he doesn't use it
No, I would not recommend this to a friendGood but pricy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using it for about two weeks it works great so far
I would recommend this to a friend- Pros mentioned:Customization
Just okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is great as far as customizing, but the quality control is not good. Button presses did not register correctly.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with button responsiveness on your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. But if that's not possible, every new Xbox controller comes with a 90-day limited manufacturer's warranty. We recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck,
Xbox Customer Care
An improvement over the last generation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They made subtle tweaks, but they’re all an improvement over the last generation. Still a much better value than the latest Scuf.
I would recommend this to a friendHappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was so happy that he finally I bought him a new controller
I would recommend this to a friendPrice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For that price is crazy but overall good product to game with
I would recommend this to a friendGreat controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would highly recommend! At first a was a bit hesitant due to the price, but I found it to be worth every penny. Games are overall a more fun experience and my game play has definitely improved.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Jose,
Thank you for recommending Xbox Elite Wireless Controller Series 2! We're thrilled that it has improved your game performance, too. We hope you have a lot of fun playing games with your Elite 2.
Happy gaming,
Chuck
Xbox Customer Care
Best controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I both bought one of these. They’re a little more sturdy than the gen 1 elite and a tiny bit quieter when vibrating. I like that a lot. No complaints. I think everyone should buy one.
I would recommend this to a friend