Customer Ratings & Reviews
- Model:
- EP2-74428
- SKU:
- 6678582
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Came with a damaged cord
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got my controller refurbished. It was also the last box available. I should have taken that as a red flag, as when i opened the box it was apparent why the product was returned in the first place. The cord looked like it had caught fire for the previous owner, and Best Buy didnt replace the cable despite the very obvious electrical fire that the USB-C portion of the cable had very clearly gone through. This product should have either been trashed or had a cable replacement done. Disappointed in what I recieved, but the controller looks and works fine aside from a lack of click on the right hand finger pedal. Would rate 2 1/2 stars if possible.
No, I would not recommend this to a friendEhhh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought bc I wanted to blow money one day it’s heavy not worth the money
No, I would not recommend this to a friendGreat trigger bottons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller so far i love the extended add ons for different settings
I would recommend this to a friendElite controller fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the controller always been a fan, live the fact in comes in different colors now.
I would recommend this to a friendIn love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Same as elite 2. It just doesn't bring the case and charger. Definitely worth it.
I would recommend this to a friendA lot of improvements over elite 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just feels better than the elite 1, and the elite 1 was the best controller by far on the market. Custom tension is huge for me, as well as grips that arent falling apart.
I would recommend this to a friendGreat Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not truly a gamer but I must say this controller puts you in the game with all its features and customizable items. Awesome purchase!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted that your new Xbox Elite Series 2 has enhanced your gaming experience. It's great to hear that you're enjoying how customizable it is, too. Thanks for sharing your experience!
Happy gaming,
Chuck
Xbox Customer Care
Needs a cleaning tool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons tend to stick even when it’s a brand new controller, customizable is a big feature but if the button jam then it’s useless
No, I would not recommend this to a friend
Very premium
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The sticks and the buttons have a nice feel to it 
I would recommend this to a friendElite controller 2 review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller has an amazing high quality feel to it. doesnt feel cheap at all. way better than the last elite series controller for sure
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're thrilled you appreciate the enhanced design and construction of your new Xbox Elite Wireless Controller Series 2! We're proud of the package we've put together, and couldn't be happier you believe your new interface is superior to previous models. We're happy you love it! Thank you for sharing your thoughts with us, we appreciate it. We're glad it was a good investment for you!
Happy Gaming,
Brad - Xbox Customer Care
- Cons mentioned:Bumpers
5 stars if they didn’t break so easily
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They aren’t durable like they use to be. The left and right bumpers (LB &RB) fails after a few months. It’s great when it works though
I would recommend this to a friend Awesome controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to have it ordered because all the stores were completely out. But luckily it came on time theough ups and ups has been messing up all our deliveries lately.
I would recommend this to a friendLittle Pricy, but great controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using elite controller for about 2 years now, never had any issues with it. Replaceable parts is a great thing, so you can swap sticks.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, just need a few extra fingers so i can shred the codders
I would recommend this to a friendFire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it the controller feels amazing the ability to change the tightness of the stkvks reaply majes a difference
I would recommend this to a friendBest Controller so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed ,and worth the money, this is the 2nd one I bought and love the case it comes with too
I would recommend this to a friendBest controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller on the market. Why pay full price buy open box.
I would recommend this to a friendNice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the white one as well all i need is the reeld to complete the pair
I would recommend this to a friendElite
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller for pc , I’m used to play station but this controller is awesome
I would recommend this to a friendBest controller available!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller, but get the extended warranty. It’s know for breaking when it’s dropped, which is pretty easy for it to happen.
I would recommend this to a friend