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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17004 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 671 Showing 13,401-13,420 of 17,004 reviews
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller, perfect size for small handed players

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a controller. Works as advertised. Get the extended coverage. Ya know they wear out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller for a great price compared to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Makes gaming so much fun and with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson and he loves it so much! He says he can do so much more with most games like fortnite and many others.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Tony,

      We're delighted that your grandson loves his new Xbox Elite 2 controller! It's great to hear that it's enhanced his gameplay experience, too. Thank you for sharing how much he's enjoying it.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller but make sure you buy protection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good controller. A bit expensive but overall I’m happy with my purchase. Don’t buy this without buying the protection.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing at full retail.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned for less than a year. I’m already experiencing LB and RB buttons not registering presses. I play almost exclusively FPS games so it doesn’t work well for me to have something that doesn’t function like it should. I had a Series 1 controller that lasted for a couple years even though my grips were falling off and it had a broken shoulder button. The quality of this one is nice up front but the quality and longevity of the materials used is subpar. I will have to try to use the warranty and see how that goes. I didn’t have Total Tech at the time I purchased this. I cannot recommend this at full price. Total Tech membership makes it $40 cheaper and that might be reasonable but not $180. I have owned SCUF and Razer and a few others when I had my Xbox One X. All have their issues with time. I will be buying a few other controllers to try out for less. Waiting on a TB Recon wired as we speak and might try the PowerA as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Parent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service every time we go to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was purchased for my son for his XBox. He has stated this controller compares to none. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better then the Elite series 1. With usb C charging and internal battery. The build and feel is great and just feels like a premium product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ray,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2! It’s great to hear that you're enjoying its quality construction and comfortable feel. We hope you have a have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I love this controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew how much I needed these back paddles until I experienced them. If you are on the fence, buy the controller and you will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for gaming especially for call of duty games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is expensive but it is worth it. The build quality is great, very premium. The downside is that we can’t use it with ps4 and Switch..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift 2020 xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift. My husband already had one and it was the only thing on my son's list he really wanted. He enjoys it very much.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      What an awesome Christmas present. We are happy to hear that both your son and husband are enjoying the Xbox Elite Series 2 Controller. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Way too expensive to have hardware issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I got had the (very common) issue of the A button not always registering. It was, like other reviewers have said, registering maybe 9 times out of 10. I thought it was a software issue at first but even in the companion app's test feature you could see it not registering. I used my warranty to replace it through Microsoft. The second one I received had the exact same problem. I had it replaced again. The third one had the same problem with the A button, but also the Y button and right bumper were sometimes registering two distinct presses when you press and hold. My replacement warranty is now expired and I have very little faith sending it in for repairs will fix anything. Wishing I had returned it right away.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but very overpriced, paddles feel a little hard

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Right thumbstick

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it’s just this specific controller, but more times than not the right thumbstick is super sensitive and sometimes over moves to a direction… kinda like a deadzone problem… makes it hard to aim consistently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controlled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like any other controller, love the style of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller small sticks. Very good for comp gameplay.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Hopeful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this hoping it was the last controller I’d need. It didn’t end up responding well and some buttons were unresponsive. The extra paddles actually made it less comfortable to hold.

    No, I would not recommend this to a friend